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All Journal EPSILON Jurnal Pendidikan Matematika SCIENTIA JOURNAL : Jurnal Ilmiah Mahasiswa
Febrinda, Febrinda
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Humanities Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Mathematics

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UPAYA MENINGKATKAN AKTIVITAS DAN HASIL BELAJAR MATEMATIKA SISWA KELAS VII MELALUI MODEL PEMBELAJARAN GROUP TO GROUP EXCHANGE (GGE) Febrinda, Febrinda
Epsilon: Jurnal Pendidikan Matematika Vol 2 No 2 (2020): Epsilon: Jurnal Pendidikan Matematika
Publisher : LPPM STKIP PGRI Bandar Lampung

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Abstract: Education has a very important role to ensure the development and survival of a nation. Mathematics learning in class VII Mts Al Khairiyah Bandar Lampung is still one-way, this causes students' mathematics learning outcomes in class VII to be less than optimal, students still find it difficult to learn and understand mathematics, students lack interest and are not actively involved in learning mathematics, and student activity in learning is still not good. The purpose of this study was to determine the increase in student activity and learning outcomes using the Group to Group Exchange (GGE) learning model for seventh grade students in the even semester of MTs Al Khairiyah Bandar Lampung for the 2020/2021 school year. This research is a Classroom Action Research (CAR). The research was carried out in 2 cycles with 8 face-to-face meetings. During the study, data obtained on the increase in student activity from cycle 1 to cycle 2, namely from 50% to 76.7%, while the percentage of classical learning outcomes in cycle 1 was 56% and cycle 2 was 81%. This increase in activity and learning outcomes proves that the use of the Group to Group Exchange (GGE) learning model can increase students' activities and learning outcomes in mathematics.
PENGARUH KEPUASAN PELANGGAN DAN KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN PT BATAMINDO EXECUTIVE VILLAGE Febrinda, Febrinda; Syaifullah, Syaifullah
SCIENTIA JOURNAL Vol 1 No 2 (2019): Volume 1 No 2 2019
Publisher : LPPM Universitas Putera Batam

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This study aims to analyze the Influence Customer Satisfaction and Service Quality to Customer Loyalty PT Batamindo Executive Village. This study uses a quantitative approach. The population used is all customers of PT. Batamindo Executive Village as many as 2715 people by using judgment sampling technique samples obtained as many as 100 people. The results of this studi indicate that partially independent variabel that is castomer satisfaction has a positive and significant impact on castomer loyalty with the calculation results obtained tcount 0.7,779 > ttabel 1.98472 at the level of significance 0,000 < α 0.05 and quality service variables have a positive and significant on customer loyalty with the calculation results obtained tcount 3.562 > ttable 1.98472 at the level of significance 0.001 < α 0.05. Customer satisfaction and quality service simultaneously have a positive and significant effect on customer loyalty with the calculation result Fcount 91,770 > Ftable 3,03 with significance level 0,000 < α 0,05. The results of this study indicate that customer satisfaction and service quality influence on customer loyalty PT. Batamindo Executive Village.
Co-Authors Ida Ayu Putu Sri Widnyani