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The Impact of Using Cashless Payment during the Covid-19 Pandemic: A Case Study of Maybank Kee, Daisy Mui Hung; Binti Nor Hisam, Nur Nuha; Binti Abd Rashid, Nur Hidayu; Binti Abdul Aziz, Nur Sobbah; Binti Mazlan, Nur Aqilah; Binti Mahadi, Nur Aimi Zayani
International Journal of Accounting and Finance in Asia Pasific (IJAFAP) Vol 4, No 2 (2021): June 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijafap.v4i2.1118

Abstract

The purpose of this study is to investigate the impact of using cashless payment during the Covid-19 pandemic. Maybank is the largest bank in Malaysia and listed as the top ranking of banking institutions. Maybank offers various types of services including cashless payment or e-payment methods. During the Covid 19 pandemic, most Malaysians would normally use their online payment since the physical distancing policy was encouraged by the World Health Organization (WHO). The study used articles, blogs, Wikipedia, and other information obtained from the website to collect data. The result shows that there are many positive impacts of using the cashless method.