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Efektivitas Sosialisasi dan Edukasi Aman Bencana (BPDB) Jawa Barat Mulyadi, Mulyadi; Rosadi, Barkah; Rumiasari, Mia
Jurnal Publisitas Vol 10 No 1 (2023): Oktober
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIPOL) Candradimuka Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37858/publisitas.v10i1.380

Abstract

This research seeks to delineate the process of disseminating information and educating individuals by the West Java Regional Disaster Management Agency (BPBD) regarding disaster management and assess the effectiveness of these efforts. This is a qualitative study that employs a descriptive approach. The data were collected through observations, interviews, and documentary research. By applying Nakamura's theory, which comprises five key indicators encompassing goal attainment, efficiency, satisfaction of the target audience, responsiveness to customers, and system maintenance, we can draw conclusions about the training. The research findings lead to the conclusion that the socialization and education efforts related to disaster management by the West Java Regional Disaster Management Agency (BPBD) have been executed in accordance with their established plans and objectives. Furthermore, the influence of these socialization and education endeavors conducted by the West Java Regional Disaster Management Agency (BPBD) in the realm of disaster management can be deemed highly effective.
Analisis peran kompetensi karyawan dan kualitas layanan rumah sakit dalam peningkatan kepuasan pasien Hartati, Leni; Istikomah, Istikomah; Rosadi, Barkah
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 4 No. 12 (2022): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (314.364 KB) | DOI: 10.32670/fairvalue.v4i12.2037

Abstract

Advances in digital technology today have brought significant changes in various aspects, especially in the health care industry business. The purpose of this study was to examine the effect of employee competence and the quality of hospital services on patient satisfaction in hospitals in the city of Bandung. This research was conducted in a hospital in the city of Bandung using a sample of 90 patients. The data was then analyzed using a multiple regression analysis approach using SPSS 25 software. The results of this study indicate that partially and simultaneously the variables of employee competence and service quality have a significant influence on patient satisfaction. Based on the results of the coefficient of determination obtained a value of 87.9%. These results indicate that the two variables studied, namely employee competence and service quality have a high enough influence in influencing patient satisfaction at Bandung City Hospital.
PENGARUH PENGAWASAN OLEH CAMAT DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI DI KANTOR KECAMATAN BALEENDAH KABUPATEN BANDUNG Kartamuhari, Tb. M. Subuh; Rosadi, Barkah
JURNAL DARMA AGUNG Vol 31 No 4 (2023): AGUSTUS
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Darma Agung (LPPM_UDA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46930/ojsuda.v31i4.3080

Abstract

Tujuan penelitian ini adalah untuk mengetahui dan menganalisis Pengaruh Pengawasan oleh Camat dan Disiplin Kerja Terhadap Kinerja Pegawai di Kantor Kecamatan Baleendah Kabupaten Bandung. Metode yang digunakan dalam Penelitian ini adalah metode deskriptif melalui pendekatan kuantitatif. Populasi dalam penelitian ini sebanyak 46 orang yang terdiri dari seluruh pegawai di Kecamatan Baleendah Kabupaten Bandung dengan perincian 30 orang pegawai staf dengan status Pegawai Negeri Sipil dan sebanyak 16 orang unsur Pimpinan. Pengawasan Camat kurang efektif dengan memperoleh total skor 3016 dengan rata- rata 3,28. Disiplin kerja pegawai berjalan dengan kurang baik. memperoleh total skor 2317 dengan rata- rata 3,13. Kinerja pegawai sudah cukup baik. memperoleh total skor 1046 dengan rata- rata 3,55. Pengaruh pengawasan oleh Camat dan disiplin kerja terhadap kinerja pegawai di Kantor Kecamatan Baleendah Kabupaten Bandung sebesar 80,56% sedangkan sisanya 19,44% dipengaruhi oleh variabel lain yang tidak diteliti oleh peneliti.