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All Journal Jurnal Inovasi Ilmu Sosial dan Politik TRANSFORMASI: Jurnal Manajemen Pemerintahan
Farah Zhafirah
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Social Sciences

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Meningkatkan Kualitas Pelayanan Kesehatan bagi Penyandang Disabilitas Netra melalui Inovasi Braille Farah Zhafirah; Ellen Enggra Saputri; Syahrul Ramadhan; Ali Roziqin
Jurnal Inovasi Ilmu Sosial dan Politik (JISoP) Vol 3, No 2 (2021): Jurnal Inovasi Ilmu Sosial dan Politik (JISoP)
Publisher : Universitas Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jisop.v3i2.11269

Abstract

Public service is something that can be accessed by the community, including for people with disabilities. Changes in the public needs of the community including people with disabilities are growing so that it requires an innovation that can equalize it. Public service innovation is a method for increasing change in order to encourage improvement in the quality of public services. Therefore, the City Government of Malang seeks to improve health services specifically for people with visual disabilities by forming innovations in the form of Braille. Braille innovations were made by the government in order to create equitable public services in the community. The government's goal to make this innovation is in order to create equitable public services in the community. In addition, this innovation is a form of commitment of Malang City to inclusive services and a form of commitment to alignments specifically for people with visual impairments. This study aims to determine the ability of Braille innovation in improving health services for people with visual impairments. The method used in this research is the study of literature. As in the application of innovation, there are driving and inhibiting factors. The driving factor is in the form of support from the Mayor of Malang through Malang City Regulation No. 2 of 2014 and officers receive training. Whereas the inhibiting factor of this innovation is only when building a guiding block that requires quite a lot of costs. However, the innovations provided are able to improve the quality of health services to the community. Even now, Puskesmas Janti Malang has become the first referral health service pilot site for people with visual impairments to receive treatment.
Institutional Arrangement Approach on e-Parking Innovation in Surabaya City, Indonesia Farah Zhafirah; Erva Mutiara Hati; Ali Roziqin
TRANSFORMASI: Jurnal Manajemen Pemerintahan TRANSFORMASI: Jurnal Manajemen Pemerintahan- Volume 15, Nomor 1, Tahun 2023
Publisher : Institut Pemerintahan Dalam Negeri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jtp.v15i1.2664

Abstract

The implementation of parking in the city of Surabaya is regulated by Regional Regulation (Perda) Number 3 of 2018. The purpose of introducing e-parking or a parking meter tool is to suppress the leakage of PAD in the parking sector, control parking attendants, and facilitate convenient experiences for individuals visiting the smart city of Surabaya. The meter was introduced to measure the duration of parking and facilitate electronic payment of fees. Therefore, e-parking innovation plays a crucial role in effectively managing local revenue (PAD). This study predominantly focuses on the institutional governance system for implementing innovations in the public service sector, specifically the use of e-parking to address parking-related issues. This study employed a descriptive approach with a qualitative methodology. The subjects included the Head of Surabaya Parking UPTD, employees of Surabaya City Transportation Service, attendants of Surabaya City Hall and Tama Bungkul Surabaya parking, as well as the wallet team of Surabaya City Transportation Department. Data were collected using various techniques, namely interviews, observation, and documentation, and were subsequently analyzed through a systematic process of data reduction, presentation, and verification. The results showed the Surabaya City Transportation Service successfully implemented parking meters at several points, including City Hall and Bungkul Park. The implementation of the e-parking program in the city has been progressing well, despite encountering some challenges. These challenges have been effectively resolved, ensuring the smooth operation of the parking meter tool.
Co-Authors Ali Roziqin Ellen Enggra Saputri Erva Mutiara Hati Syahrul Ramadhan