Ramos-Galarza, Carlos
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Relationship between Emotional Intelligence, Social Skills, and Anxiety: A Quantitative Systematic Review Ramos-Galarza, Carlos; Rodríguez-Naranjo, Brayan; Brito-Mora, Deyaneira
Emerging Science Journal Vol 8, No 6 (2024): December
Publisher : Ital Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28991/ESJ-2024-08-06-025

Abstract

Introduction: Emotional intelligence allows us to manage, regulate, and recognize our emotions and those of others, also allowing us to face and solve problems by choosing to provide an appropriate response to the situation experienced by a subject. Social skills are the behaviors that an individual emits in the interpersonal context through their feelings, rights, and opinions, seeking to resolve conflict situations immediately, minimizing the likelihood of experiencing them in the future. Anxiety appears in the individual when he perceives certain situations as threatening or dangerous, hindering his ability to provide an adequate response, being excessive, uncontrollable, or lasting, and this is classified as a mental disorder. Objective: The objective of this study is to describe the relationship between emotional intelligence, social skills, and anxiety. Methods: A quantitative methodology has been employed, basing the study on a systematic review of previous research using the Scopus, Scielo, Redalyc, and Google Scholar repositories. Findings: An initial sample of 1722 articles was obtained, which passed through inclusion and exclusion criteria, resulting in 73 articles. Novelty:The contribution of this study lies in understanding that low anxiety levels lead to better performance of emotional intelligence and social skills. This situation allows people to resolve conflicts that arise in the daily lives of individuals. Doi: 10.28991/ESJ-2024-08-06-025 Full Text: PDF
Short and Effective: A Reasoned Proposal for Organizational Climate Measurement Ramos, Valentina; Ramos-Galarza, Carlos; Pazmiño, Pablo; Tejera, Eduardo
Emerging Science Journal Vol 8, No 5 (2024): October
Publisher : Ital Publication

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28991/ESJ-2024-08-05-09

Abstract

Generally, organizational climate research does not focus on the work environment because the mindset and emotions of employees are often mistaken for organizational culture. Additionally, surveys to evaluate the organizational climate tend to be long, and therefore, organizational climate studies are conducted only once a year—that too if an organization is concerned about its employees. This research proposes a methodology to evaluate organizational climate; the methodology has the following characteristics: it is a short evaluation named “pulse”; it is oriented toward specific elements of culture that influence the organizational climate and its variability; and it considers organizational contexts. The study was conducted in three organizations encompassing three sectors (N=3,331 employees). The survey included three questions regarding employees’ feelings and climate perception at the individual, group, and organizational levels. Additionally, it had 56 questions related to the elements of organizational culture, grouped into six components after an exploratory analysis: Structure, Recognition, Leadership, Accountability, Work Team, and Ethics. The results showed significant differences between organizations based on the organizational climate perception, its strength, and the behavior of the variables associated with the organizational culture that impacts the climate. Additionally, cultural elements were reduced because of their relationship with the organizational climate. This research suggests that organizational climate studies should be conducted for specific organizational contexts. Additionally, it proposes a methodology to reduce the duration of organizational climate studies by focusing on specific cultural dimensions associated with the climate, which can be applied longitudinally throughout the year to monitor climate changes. Doi: 10.28991/ESJ-2024-08-05-09 Full Text: PDF