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All Journal JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS International Journal Of Science, Technology & Management (IJSTM)
Euphrasia Susy Suhendra
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Aerospace Engineering Agriculture, Biological Sciences & Forestry Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Mechanical Engineering Transportation

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The Influence Of Perception Of Benefits, Easy Of Use, Use, Trust, And Availability Of Features On Satisfaction Of Use Of Bca Mobile Banking Services (Sejabodetabek) Lukmanul Hakim; Euphrasia Susy Suhendra
International Journal of Science, Technology & Management Vol. 2 No. 5 (2021): September 2021
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v2i5.343

Abstract

The purpose of this study was to determine the effect of perceived usefulness, user convenience, usability, trustworthiness and feature availability on user satisfaction. The research sample consisted of 200 consumer respondents using the BCA mbanking service. Collecting data using an online questionnaire and analyzed using the AMOS program. The results show that perceived usefulness has no effect on user satisfaction, ease of use has an effect on user satisfaction, perceived usefulness has an effect on user satisfaction, trust has no effect on user satisfaction, and perceived availability of firue has an effect on user satisfactionpreferences from each macroinvertebrate species towards environmental conditions.
Analisis dampak hukuman disiplin terhadap pencapaian key performance indicator (kpi) karyawan lembaga jaminan sosial Achmad Rizki Maulana; Euphrasia Susy Suhendra
Jurnal Nusantara Aplikasi Manajemen Bisnis Vol 5 No 1 (2020): Jurnal Nusantara Aplikasi Manajemen Bisnis
Publisher : UNIVERSITAS NUSANTARA PGRI KEDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (244.342 KB) | DOI: 10.29407/nusamba.v5i1.13837

Abstract

Penelitian ini bertujuan untuk membahas jenis pelanggaran yang dilakukan oleh karyawan dan sanksi yang diberikan oleh lembaga jaminan sosial serta melakukan analisis capaian kinerja sebelum dan sesudah diberikan sanksi. Metode yang digunakan dalam penelitian ini adalah analisis statistik deskriptif dan uji beda. Hasil penelitian menunjukkan bahwa jenis pelanggaran yang dilakukan oleh karyawan di Lembaga Jaminan Sosial ini meliputi pelanggaran ringan, sedang dan berat dengan beberapa case yaitu terkait kepemimpinan kelalaian, kelalaian prosedur, tindakan asusila, indisipliner, Fraud, Pelanggaran rekrutmen dengan sanksi mulai penurunan grade , pembebasan jabatan, penundaan kenaikan golongan selama tiga tahun. Adapun hasil dari adanya sanksi menunjukan bahwa ada perubahan positif pemberian sanksi terhadap pencapaian key performance indikator.
Co-Authors Achmad Rizki Maulana Lukmanul Hakim