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All Journal International Journal Of Science, Technology & Management (IJSTM) International Journal Science and Technology (IJST)
Kartinah, Dwi
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Aerospace Engineering Agriculture, Biological Sciences & Forestry Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Mechanical Engineering Transportation

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Analysis Of Accounting Information System In Merchantability Inventory With Fifo And Average Method At Pt. Main Dennis Kartinah, Dwi
International Journal of Science, Technology & Management Vol. 2 No. 5 (2021): September 2021
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v2i5.352

Abstract

The author chose PT Dennis Utama as the object of research. PT Dennis Utama is a company that distributes food ingredients, namely rice. Researchers obtained primary data from interviews by the sales department of PT Dennis Utama and secondary data from literature studies using flowchart and descriptive analysis techniques. The analysis used is the FIFO and AVERAGE methods. The aim is to find out the results of the analysis of the merchandise inventory accounting information system at PT Dennis Utama with the FIFO and AVERAGE methods. The results of this study are in the form of flowcharts and descriptive results. Based on the results of the research that PT Dennis Utama uses the FIFO and AVERAGE methods which are quite good, there are only a few shortcomings, namely sometimes there is still a little buildup of goods so that merchandise is damaged and also the company has not implemented a computerized system in its company activities.
LEVEL OF CUSTOMER SATISFACTION USING THE KANO AND ROOT CAUSE ANALYSIS (FISH BONE) METHOD IN INTERNET SERVICE PROVIDER COMPANIES (SP Product Case Study) Kartinah, Dwi
International Journal Science and Technology Vol. 2 No. 3 (2023): November: International Journal Science and Technology
Publisher : Asosiasi Dosen Muda Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56127/ijst.v2i3.1087

Abstract

The study in this research uses the Kano method and root cause analysis to measure customer satisfaction and find out which attributes are maintained and which attributes are improved. After obtaining the attribute results, they are then implemented in a fishbone diagram to solve the root of the problem, so that a solution to the problem can be found. is at PT Telekomunikasi XYZ. The results of this research showed that customers of SP products were categorized as attractive at 40%, must be 4%, indifferent 28%, one dimensional 28%, according to calculations, the highest value of better (increase) was attribute 2 "SP products are easy to use" is 0.68. Meanwhile, the highest worse (decrease) value was attribute 3 "SP product completeness", with a value of -0.92.
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