Soantahon, Sherwin Mikhael
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ANALYSIS OF CORPORATE UNIVERSITY IMPLEMENTATION IN GOVERNMENT AGENCIES Tunsiah, Siti; Soantahon, Sherwin Mikhael
Jurnal Administrasi Pendidikan Vol 21, No 1 (2024): APRIL 2024
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/jap.v28i3.39982

Abstract

Analysis of the Level of Responsiveness of Local Government Public Services through Social Media SOANTAHON, Sherwin Mikhael
Integration: Journal Of Social Sciences And Culture Vol. 1 No. 1 (2023): Integration: Journal Of Social Sciences And Culture (January – March 2023)
Publisher : PT. Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/ijssc.v1i1.53

Abstract

Purpose: This study aims to analyze the level of responsiveness of local government public services through social media. This issue was raised due to the increasing trend of social media use by the public and the potential for providing public services to the community through social media. In this study, we will look at the level of responsiveness of local government agencies, especially city governments, in serving people who request public services through social media.Methodology:This research uses a mixed approach (mixed method) with sample selection using random sampling techniques based on area (cluster random sampling). The sample used comes from representatives of the Regional Government from the city level based on the division of the western, central, and eastern parts of Indonesia.Findings:The results of this study indicate that the level of responsiveness of local government public services through social media is still low. The sample analysis results in this study show that only 10.71% of official local government social media accounts respond to complaints/submissions of public services through social media.Implication:From the results of this study, the level of responsiveness of local government public services is still relatively low. It can hurt the quality and image of public services by the Regional Government.
Kewenangan dan Peran Aparatur Sipil Negara (ASN) dengan konsep Maximus in Minimis dalam Mencegah dan Menekan Praktik Politik Uang Soantahon, Sherwin Mikhael
Bestuurskunde: Journal of Governmental Studies Vol 4 No 2 (2024): High Political Costs: Causes and Effects of High Election Costs in Indonesia
Publisher : Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53013/bestuurskunde.4.2.129-139

Abstract

This study aimed to analyze the constrained role of the State Civil Apparatus (ASN) in suppressing the practice of money politics which contributes to high-cost elections during general elections. ASN's political activities are heavily restricted, limiting its ability to actively and directly engage in the electoral process. However, statutory provisions also mandate that ASN serve as both the implementer of public policy—an inherently political product—and as a unifying force for the nation. In its role as a unifier, ASN must actively contribute to ensuring that elections are conducted fairly and appropriately for the future of the nation. The object of this study was to examine the limited authority and role of ASN in suppressing the practice of money politics. The study employed a qualitative descriptive analysis to explore the issue from the ASN's perspective, focusing on the potential contributions of its authority and role in enhancing the quality of elections.  The findings indicated that ASN can leverage its authority and role both individually and institutionally to suppress money politics practices. Individually, ASN members can contribute through socialization, advocacy, political education, information dissemination, and anti-money politics campaigns. Institutionally, contributions can be made by strengthening regulatory and policy frameworks, enhancing the integrity and capabilities of ASN personnel, conducting studies, analyses, and discussions to improve electoral process quality, and enforcing strict sanctions against perpetrators of money politics.