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All Journal Jurnal Informatika dan Teknik Elektro Terapan Dinasti International Journal of Digital Business Management
Wijoseno, Aryo
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Computer Science & IT Decision Sciences, Operations Research & Management

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The Role of Trust as a Mediator of Web Quality Perception, Risk, Reputation on The Intention to Repurchase Garuda Indonesia Ticket Online Wijoseno, Aryo; Hartono, Sri
Dinasti International Journal of Digital Business Management Vol. 6 No. 2 (2025): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v6i2.4119

Abstract

This study seeks to empirically investigate the factors influencing online repurchase intention for Garuda Indonesia's domestic airline tickets, with trust serving as a mediating variable. The study encompassed 201 participants, predominantly Millennials and Gen Z, who acquired tickets through Garuda Indonesia's official website or online travel agencies (OTAs). Data were analyzed with PLS-SEM. The results indicate that performance expectancy, information quality, perceived ease of use, and reputation have a favorable and significant effect on online repurchase intention. Trust also positively affects online repurchase intention. Nonetheless, trust does not facilitate the connections between design quality and perceived risk regarding online repurchase intention. Furthermore, design quality and perceived risk exhibit no significant direct consequences. These insights provide strategic implications for improving the effectiveness, efficiency, and competitiveness of Garuda Indonesia's digital platforms in the local market.  
PENGENDALIAN PENGISIAN AIR OTOMATIS MENGGUNAKAN ESP32, MQTT, DAN KODULAR DENGAN NOTIFIKASI WHATSAPP DAN DATA LOGGING MELALUI GOOGLE SHEETS Wijoseno, Aryo; Putra Uranus, Henri; Pangaribuan, Julinda
Jurnal Informatika dan Teknik Elektro Terapan Vol. 13 No. 3 (2025)
Publisher : Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jitet.v13i3.7139

Abstract

Abstrak. Pengisian air toren secara konvensional yang mengandalkan pelampung mekanik memiliki keterbatasan dalam hal akurasi dan fleksibilitas pemantauan. Penelitian ini merancang sistem pengisian toren air otomatis berbasis Internet of Things (IoT) dengan mikrokontroler ESP32, sensor ultrasonik AJ-SR04M, dan katup motorized ball valve. Sistem dikendalikan melalui protokol MQTT dan antarmuka aplikasi Kodular untuk memungkinkan kontrol dan pemantauan jarak jauh secara real-time. Data ketinggian air dikirimkan ke pengguna, serta dicatat ke dalam Google Spreadsheet sebagai histori pemantauan. Hasil pengujian menunjukkan bahwa sistem mampu mendeteksi ketinggian air dengan akurasi stabil (±0,3 cm), merespons otomatisasi pengisian dengan tingkat keberhasilan 100%, dan melakukan pencatatan data tanpa kehilangan paket. Sistem ini terbukti bekerja secara andal dan efisien, serta memberikan keunggulan dibandingkan metode konvensional.
Co-Authors Pangaribuan, Julinda Putra Uranus, Henri Sri Hartono, Sri