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All Journal Jurnal DIALEKTIKA : Jurnal Ilmu Sosial Journal Education and Government Wiyata
Aditiyawarman
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Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Government Communication in Improving Public Services in Cimaragas Village, Cimaragas District, Ciamis Regency Wisnu Eko Yuniaryuda; Erlan Suwarlan; Aditiyawarman
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 23 No. 2 (2025): Jurnal Dialektika: Jurnal Ilmu sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v23i2.655

Abstract

Abstract This research is motivated by the suboptimal government communication in improving public services in Cimaragas Village, Cimaragas District, Ciamis Regency. Problems that arise include the community not receiving information evenly and the services provided are less than optimal due to ineffective information delivery. The purpose of this study is to determine how government communication improves public services in Cimaragas Village. This study uses a qualitative approach with descriptive methods. Data collection techniques were carried out through structured interviews and direct observation. This study uses Redding's organizational communication climate theory which includes five main dimensions, namely trust, supportiveness, openness in downward communication, participatory decision-making, and emphasis on high-performance goals. The results show that government communication in Cimaragas Village is not running optimally. This is caused by the community's low understanding and ability to grasp information from the village government, as well as the limited ability of the apparatus in using information technology. As a result, information cannot be disseminated quickly and evenly to the community. A more adaptive and participatory communication strategy is needed so that public services can run more effectively.  Keywords: Government Communication, Public Services, Information
IMPLEMENTASI KEBIJAKAN TENTANG PROGRAM BINA KELUARGA LANJUT USIA OLEH TENAGA PENYULUH KELUARGA BERENCANA DI DESA CIKUKULU TASIKMALAYA Nunung, Adypia; Aditiyawarman; Garis, Regi Refian
Journal Education and Government Wiyata Vol 1 No 2 (2023): Mei 2023
Publisher : Yayasan Panca Bakti Wiyata Pangandaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71128/e-gov.v1i2.11

Abstract

The results of the author's observations indicate that the implementation of the Policy on the Elderly Family Development Program by Family Planning Extension Workers in Cikukulu Village, Karangnunggal District, Tasikmalaya Regency is still not optimal. The purpose of this study was to determine the Implementation of Policies on the Elderly Family Development Program by Family Planning Extension Workers. The method used in this research is descriptive analysis. Informants as many as 10 people. Data collection techniques are library research, field studies (observations and interviews) and documentation. The author uses qualitative data analysis techniques through data processing from interviews and observations to draw conclusions so that they can answer problems in research. Based on the results of the study that: 1) Policy Implementation regarding the Elderly Family Development Program has not been carried out in accordance with several stages that must be carried out, which include the lack of availability of resources, both budgets, implementing resources and facilities and infrastructure. Likewise with the results of observations made it is known that Policy Implementation is not supported by an adequate budget, besides that officers have difficulty because not all facilities and infrastructure can be equipped. 2) There are obstacles, including the lack of availability of resources, both budgets, implementing resources and supporting facilities and infrastructure, besides that program socialization to the community is still lacking. Likewise, the observation results show that budget support is still lacking, besides that the existing facilities and infrastructure are inadequate to be able to implement the program as expected. 3) There are efforts to overcome obstacles, including providing resources, both budgets, implementing resources and supporting facilities and infrastructure besides conducting outreach to elderly families. Likewise, from the results of observations, it is known that there are efforts, including involving cadres in village deliberation activities, completing facilities and infrastructure in stages so that the program can be implemented according to expectation.
Co-Authors Erlan Suwarlan Nunung, Adypia Regi Refian Garis Wisnu Eko Yuniaryuda