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All Journal Fundamental Management Journal SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL fundamental management journal
Tobing, Fenny B.N.L
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Decision Sciences, Operations Research & Management Education Social Sciences Other

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The RELATIONSHIP OF MOTIVATION, COMMITMENT AND WORK DISCIPLINE TO EMPLOYEES PERFORMANCE IN GENERAL HOSPITALS INDONESIAN CHRISTIAN UNIVERSITY Hosiana, Debora; Tampubolon, Emma; Tobing, Fenny B.N.L
Fundamental Management Journal Vol. 3 No. 2 (2018): ISSN: 2540-9816 (print) 2540-9220 (online) Volume:3 No.2 Oktober 2018
Publisher : Universitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/fjm.v3i2.923

Abstract

Human resources owned by the company must have the ability to run a business, given the factors of service provided by these employees greatly determine the of the company in the future. The ability that have been possessed must continue to be honed continuously through work experience, training, competence, discipline, work motivation was to determine the relationship of motivation, commitment and work discipline to employee performance at the Indonesian Christian University General Hospital. This research is descriptive-quantitative with a sample population of 99 employees and correlations Rank Spearmaking and Hypothesis Test. That (1) motivation for the performance of employees of the Indonesian Christian University General Hospital. This is shown by obtaining tcount (5,107) greater than t table (1,661). (2) commitment to the performance of employees of the Indonesian Christian University General Hospital. This is indicated by the obtained tcount (6,805) greater than t table (1,661). (3) to work discipline with the performance of employees of the General University of Indonesia Christian Hospital. This is indicated by the obtained tcount (6.929) greater than t table (1.661). Based on study, it can be concluded that if motivation, commitment and work discipline are carried out properly, it performance of the Indonesian Christian University General Hospital, but it needs to be addressed and improved such as giving more motivation so that employees are more active in working so that the level of in accordance with the goals and company expectations. Keywords: motivation, commitment, work discipline and performance
The RELATIONSHIP OF MOTIVATION, COMMITMENT AND WORK DISCIPLINE TO EMPLOYEES PERFORMANCE IN GENERAL HOSPITALS INDONESIAN CHRISTIAN UNIVERSITY Hosiana, Debora; Tampubolon, Emma; Tobing, Fenny B.N.L
Fundamental Management Journal Vol. 3 No. 2 (2018): ISSN: 2540-9816 (print) 2540-9220 (online) Volume:3 No.2 Oktober 2018
Publisher : Universitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/fjm.v3i2.923

Abstract

Human resources owned by the company must have the ability to run a business, given the factors of service provided by these employees greatly determine the of the company in the future. The ability that have been possessed must continue to be honed continuously through work experience, training, competence, discipline, work motivation was to determine the relationship of motivation, commitment and work discipline to employee performance at the Indonesian Christian University General Hospital. This research is descriptive-quantitative with a sample population of 99 employees and correlations Rank Spearmaking and Hypothesis Test. That (1) motivation for the performance of employees of the Indonesian Christian University General Hospital. This is shown by obtaining tcount (5,107) greater than t table (1,661). (2) commitment to the performance of employees of the Indonesian Christian University General Hospital. This is indicated by the obtained tcount (6,805) greater than t table (1,661). (3) to work discipline with the performance of employees of the General University of Indonesia Christian Hospital. This is indicated by the obtained tcount (6.929) greater than t table (1.661). Based on study, it can be concluded that if motivation, commitment and work discipline are carried out properly, it performance of the Indonesian Christian University General Hospital, but it needs to be addressed and improved such as giving more motivation so that employees are more active in working so that the level of in accordance with the goals and company expectations. Keywords: motivation, commitment, work discipline and performance
THE INFLUENCE OF DIGITAL MARKETING COMMUNICATION AND SERVICE QUALITY ON PATIENT DECISIONS IN CHOOSING UKI GENERAL HOSPITAL (RSU) SERVICES: Pengaruh Komunikasi Pemasaran Digital dan Kualitas Pelayanan Terhadap Keputusan Pasien Dalam Memilih Layanan Rumah Sakit Umum (RSU) UKI Tobing, Fenny B.N.L; Sinaga, Rudy Sondang; Sinaga, Napoleon; Bago, Abdiel Putra
SOSIOEDUKASI Vol 14 No 1 (2025): SOSIOEDUKASI : JURNAL ILMIAH ILMU PENDIDIKAN DAN SOSIAL
Publisher : Fakultas Keguruan Dan Ilmu Pendidikan Universaitas PGRI Banyuwangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36526/sosioedukasi.v14i1.5624

Abstract

This study aims to analyze the influence of digital marketing communication and service quality on patient decisions in choosing healthcare services at the UKI General Hospital (RSU UKI), East Jakarta. In the rapidly growing digital era, the public increasingly relies on digital platforms to seek health information before deciding on a medical facility. This research uses a quantitative method with a Structural Equation Modeling-Partial Least Squares (SEM-PLS) approach, involving 100 respondents selected through purposive sampling. The results show that digital marketing communication has a positive and significant impact on patient decision-making. Service quality also plays an essential role, with dimensions such as reliability, responsiveness, assurance, empathy, and tangibles determining patient satisfaction and choice. The combination of effective digital communication strategies and excellent service quality can enhance patient loyalty and strengthen RSU UKI’s reputation. This research offers practical implications for hospital management to optimize digital marketing strategies and continually improve service quality to remain competitive in the healthcare industry.
Co-Authors Bago, Abdiel Putra Emma Tampubolon, Emma Hosiana, Debora Sinaga, Napoleon Sinaga, Rudy Sondang