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All Journal Jurnal Pilar Nusa Mandiri Paradigma
Habiba, Izmi
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Computer Science & IT

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PERANCANGAN SISTEM INFORMASI BOOKING PEREKAMAN E-KTP (SI MBOK) BERBASIS WEB Basri, Hasan; Alfarizi, Salman; Mulyawan, Alif Rizqi; Wiguna, Aldi; Habiba, Izmi
Jurnal Pilar Nusa Mandiri Vol 15 No 1 (2019): Pilar Nusa Mandiri : Journal of Computing and Information System Periode Maret 2
Publisher : LPPM Universitas Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1056.887 KB) | DOI: 10.33480/pilar.v15i1.103

Abstract

A based information system is a system that can be used for the dissemination of information through internet services. In this case, the internet is becoming the provider of a set of information that is posted or uploaded, so that the public can see it every time. Therefore the presence of the internet makes it easier for people to be able to implement the results of the analysis of a system so that the formation of web-based information systems. Government services were supposed to use web-based information systems, it is used in order to obtain maximum work achievement. As an example, a case study a Government Ministry was having some complaints from the community is a service of recording E-ID CARD that is experiencing such a long queue. Therefore this web-based information systems within the scope of the reservation Recording E-ID CARD can reduce prolonged queue numbers so that people feel not satisfied against the Government. On this research produced a design of web-based information systems that can be implemented on the Booking process of recording E-ID CARDS in each Government Ministry offices.
Pengukuran Kualitas Website Skill Academy Terhadap Kepuasan Pengguna Menggunakan Metode Webqual 4.0 Habiba, Izmi; Wijaya, Ganda
Paradigma - Jurnal Komputer dan Informatika Vol. 24 No. 1 (2022): Periode Maret 2022
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/paradigma.v24i1.963

Abstract

Development service or self-training currently has transformed along with the development of digital technology. Skill Academy becomes a solution in the community to develop technical and soft skills without constraints such as the limitation of time, place, and energy. However, the Skill Academy website sometimes still experiences errors, such as material or tutorial videos cannot be played and certificates not being printed according to the schedule. Therefore, this study aims to find out how the quality of the Skill Academy website on the user satisfaction using the Webqual 4.0 method. Webqual 4.0 method has three instruments, Usability, Information Quality, and Service Interaction Quality. The primary data was obtained by disseminating a questionnaire containing 22 questions about website quality and 5 questions about user satisfaction. The data were obtained using a non-probability sampling technique, which was purposive, with 100 respondents. The data analysis method used was multiple linear regression using SPSS 25 tools. The results of the study showed that the three Webqual 4.0 instruments simultaneously had an impact on user satisfaction or 58.1%, while the rest was defined by other factors outside this research model. The results for the influence of each instrument were found that Usability did not have significant influence, while Information Quality and Service Interaction Quality had a significant influence on User Satisfaction.
Co-Authors Alif Rizqi Mulyawan Ganda Wijaya, Ganda Hasan Basri SALMAN ALFARIZI Wiguna, Aldi