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A Recent Bibliometric Analysis of Nursing Service Quality: Research Growth and Key Findings Fadhal, Muchtarul; Dioso, Regidor III
Holistic Nursing Plus Vol. 3 No. 1 (2025): Holistic Nursing Plus
Publisher : Sahabat Publikasi Kuu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58439/hnp.v3i1.360

Abstract

Introduction, Nursing quality is a crucial aspect of healthcare that affects patient safety, satisfaction, and overall service efficiency. This study employs a bibliometric approach to analyze global research trends on nursing quality, identifying influential authors, institutions, and key thematic developments in the field. Methods, This study conducted a bibliometric analysis using research articles indexed in Scopus. Data collection was performed using specific keywords related to nursing quality, with defined inclusion and exclusion criteria to ensure the relevance of the selected publications. The analysis focused on identifying research productivity by year, leading authors, citation impact, country contributions, and thematic trends. Results, The bibliometric analysis identified seven key findings: (1) an increasing trend in nursing quality research over the past two decades, (2) dominant contributions from the United States, the United Kingdom, and Australia, (3) highly cited articles primarily focusing on patient safety, evidence-based practice, and nursing competence, (4) leading journals such as Journal of Nursing Management and International Journal of Nursing Studies, (5) major institutional contributions from universities in North America and Europe, (6) key funding sources supporting research development, and (7) gaps in research output between developed and developing countries. The thematic analysis identified several key themes in nursing quality research, including patient safety and risk management, evidence-based nursing practices, quality improvement in healthcare institutions, professional competency development, nursing leadership and management, and policy implications for nursing standards. These themes reflect the evolving priorities and challenges in improving nursing quality worldwide. Discussion,The results indicate that research on nursing quality continues to expand, emphasizing patient-centered care, technological advancements, and evidence-based interventions. However, disparities persist in research output and collaboration between high-income and low-income countries. Strengthening global cooperation and enhancing accessibility to research resources is essential for advancing nursing quality on a broader scale.
A Literarture Review: Patient Satisfaction On The Quality Of Nursing Service In The Adult Inpatient Department Fadhal, Muchtarul; Dioso, Regidor III
Journal of health research and technology Vol. 3 No. 2 (2025): Journal of health research and techonology
Publisher : Sahabat Publikasi Kuu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58439/jhrt.v3i2.371

Abstract

BackgroundPatient satisfaction is a vital indicator of healthcare quality, particularly in inpatient settings where nursing care plays a central role. Nurses’ responsiveness, communication, empathy, and technical competence significantly influence patient perceptions, clinical outcomes, and hospital reputation. Understanding what drives satisfaction with nursing care is essential for delivering patient-centered care. AimsThis review synthesizes recent global evidence on adult inpatient satisfaction with nursing care, identifies key influencing factors, highlights research gaps, and suggests recommendations for healthcare improvement. MethodsA literature review was conducted using PubMed, Google Scholar, and ScienceDirect, guided by the PEO framework. Studies from 2020–2025 involving adult inpatients and measuring satisfaction with nursing care were included if they were in English, primary research, and scored ≥80% on the MMAT. PRISMA guidelines structured the selection process, and data were narratively synthesized. ResultsStudies from China, Indonesia, Jordan, Ethiopia, Ghana, Finland, Saudi Arabia, Qatar, and South India showed moderate to high patient satisfaction with nursing care. Key determinants included nurse professionalism, communication, empathy, responsiveness, and technical skill. Socio-demographic factors (age, income, education), hospital characteristics (type, staffing), and cultural influences impact satisfaction. Private hospitals and higher socioeconomic groups reported greater satisfaction, while gaps persist in responsiveness and assurance. Failures in nursing care, such as delays and poor communication, were linked to lower satisfaction. Most studies used validated questionnaires, but standardization was lacking. ConclusionPatient satisfaction with nursing care was generally positive but varies by context. Addressing gaps in responsiveness and assurance, ensuring equitable resources, and using standardized, culturally sensitive tools were crucial for improving satisfaction and care quality.