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All Journal Jurnal Ilmiah Ekonomi Islam Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah Al-Mashrafiyah : Jurnal Ekonomi, Keuangan, dan Perbankan Syariah Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan FINANSIA : Jurnal Akuntansi dan Perbankan Syariah Jurnal Ekonomi Bisnis Indonesia Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Bulletin of Indonesian Islamic Studies IIJSE
Asyari Hasan
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Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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Journal : IIJSE

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Analysis of Personnel Management Strategy in Improving Human Resources Performance in Sharia Banking Zakiyyah Nur Fitri; Asyari hasan
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 6 No 1 (2023): Sharia Economic: January, 2023
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v6i1.2252

Abstract

Banking is one of the institutions engaged in finance that plays a role in efforts to advance the country’s economy. As an institution whose role is to advance the country’s economy, the performance of employees at the institution is highly valued. In this assessment, there is a strategy that has been determined by the personnel management to improve the performance of these human resources. The study aims to determine how the personnel management strategy in an effort to improve employee performance at Bank Muamalat Bengkulu Branch office. This research is field research, with a qualitative research approach. It uses a purposive sampling technique, namely the technique of sampling data sources based on certain considerations. The researchers made employees at Bank Muamalat Bengkulu Branch Office as subjects/informants a total of 5 people. Based on the results of the study, it can be concluded that the personnel management strategy in an effort to improve the performance of human resources at Bank Muamalat Bengkulu Branch Office is carried out independently, in class, and periodically trained.
Competition of Mobile Banking Service Quality of Syariah Banking in the Digital Era Nurul Khomariyah; Asyari Hasan
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 7 No 1 (2024): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i1.4493

Abstract

The increasing competition in the Indonesian Islamic banking industry has encouraged many Islamic banks to improve the quality of service to customers by utilizing the rapid development of information technology. The study aims to analyze the competition in Mobile Banking Service Quality that occurs at Bank BSI and Bank Muamalat. This study uses an associative-comparative research type with a quantitative approach. The data source used for this study is primary data. The data collection technique used is a questionnaire with the number of samples was 100 respondents. The data analysis technique used in this study is simple linear regression analysis. The results obtained from the current study indicate that the service quality of mobile banking has a positive and significant influence on customer satisfaction at Bank BSI and Bank Muamalat. There is a difference in the quality of mobile banking services towards customer satisfaction between Bank BSI and Bank Muamalat with respective values ​​of 62.07 (62%) and 38.39 (38%). This shows that the quality of Bank BSI's mobile banking services is higher in customer satisfaction.
Co-Authors Abdul Muthalib Achmad Noerkhaerin Putra Hilwa Fitri Millenia Iva laili Lulu Febriany Mufidah Syamsuddin Nur Halimah Nurul Apriani Nurul Khomariyah Rahmat Ali Shafira Widya Paramitha Ummu Kaltsum Zakiyyah Nur Fitri