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Etlidawati
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Health Professions Medicine & Pharmacology Nursing Public Health

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Relationship between Triage Response Time and Patient Satisfaction in the Emergency Room of Prof. Dr. Margono Soekarjo Purwokerto Hospital Arifianti, Dani; Etlidawati
Proceedings Series on Health & Medical Sciences Vol. 6 (2025): Proceedings of the 5th International Nursing and Health Sciences Universitas Muhammad
Publisher : UM Purwokerto Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30595/pshms.v6i.1405

Abstract

Emergency services are immediate, fast, accurate, and precise to prevent death or disability. Response time is required for a patient to receive appropriate assistance based on the severity of their condition from the moment they enter the Emergency Department (ED), with a standard of 5 minutes.This quantitative correlational study used a cross-sectional approach, purposive sampling, and a chi-square test for analysis. The study involved 97 respondents, with the fastest response time in the ED being two minutes (65 respondents) and the longest being six minutes. The patient satisfaction questionnaire results indicated that 40 respondents (41.2%) were very satisfied. Cross-tabulation showed that the highest percentage of very satisfied respondents (51.3%) were those who experienced a quick response time.There was a correlation between triage response time and patient satisfaction, p = 0.002 The study involved 97 respondents, with the fastest response time in the ED being two minutes (65 respondents) and the longest being six minutes. The patient satisfaction questionnaire results indicated that 40 respondents (41.2%) were very satisfied. Cross-tabulation showed that the highest percentage of very satisfied respondents (51.3%) were those who experienced a quick response time. Faster response times improve the quality of patient satisfaction. Patient satisfaction is one of the key indicators of hospital service quality.
Rheumatic Exercise as a Nonpharmacological Therapy in Reducing Pain Rheumatoid Arthritis in the Elderly Kurnia, Ilham; Etlidawati
Proceedings Series on Health & Medical Sciences Vol. 6 (2025): Proceedings of the 5th International Nursing and Health Sciences Universitas Muhammad
Publisher : UM Purwokerto Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30595/pshms.v6i.1416

Abstract

Changes that occur in the elderly include physical changes, including physical disorders such as Rheumatoid Arthritis (RA). RA can be triggered by several stress factors, such as surgery and trauma, and often appears suddenly. The highest incidence of rheumatism is in the elderly, this shows that rheumatism increases with age. One of the non-pharmacological therapies to reduce rheumatic pain is rheumatic exercise. Qualitative research type, descriptive design with case study. Number of samples in the study of 5 respondents with total sampling technique. The data was analyzed and presented in the form of a frequency distribution table. Results: Respondent characteristics based on age showed that the majority were over 60 years old (80%). All respondents were female (100%), and the majority worked as farmers (60%). The average highest pain scale before rheumatic exercise was 4.6 and the highest after 3 days of rheumatic exercise was 3.3. Rheumatic exercise therapy can reduce the pain scale in elderly patients suffering from Rheumatoid Arthritis.
Hubungan Komunikasi Terapeutik Perawat Dengan Tingkat Kepuasan Pasien Rawat Inap Rumah Sakit Islam Purwokerto Sari, Elina Puspita; Etlidawati
Jurnal Keperawatan Muhammadiyah Vol 10 No 4 (2025): JURNAL KEPERAWATAN MUHAMMADIYAH
Publisher : UNIVERSITAS MUHAMMADIYAH SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jkm.v10i4.27515

Abstract

Background: Hospitals are one of the subsystems of healthcare services that provide two main types of public services: healthcare and administrative services. Healthcare services include medical assistance, medical support services, medical rehabilitation, and nursing care. Effective communication techniques are essential in delivering these services, especially by nurses. Communication is the foundation of all human interaction. Objective: This study aims to examine the correlation between nurses' therapeutic communication and the level of satisfaction among inpatients at Rumah Sakit Islam Purwokerto. Methods: This research employed a cross-sectional design. A total of 89 inpatients who met the inclusion criteria were selected using proportional stratified random sampling.Data were collected using a questionnaire. Results: Spearman rank correlation analysis between therapeutic communication and patient satisfaction showed a correlation coefficient (r) of 0.333 with a significance level of p =0.001 (p 0.05). Conclusion: Based on the data analysis, it can be concluded that there is a significant correlation between nurses' therapeutic communication and inpatient satisfaction at Rumah Sakit Islam Purwokerto.
Co-Authors Arifianti, Dani Kurnia, Ilham Sari, Elina Puspita