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All Journal International Journal of Social Science International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET)
Normajatun
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Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Medicine & Pharmacology Public Health Social Sciences Other

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IMPLEMENTATION OF THE ELECTRONIC TICKETING SYSTEM POLICY IN IMPROVING THE ORDER OF ROAD USERS IN BANJARMASIN CITY Murakhman Sayuti Enggok; Normajatun
International Journal of Social Science Vol. 3 No. 5: February 2024
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/ijss.v3i5.7427

Abstract

This research is intended to determine the implementation of policiesElectronic Traffic Law Enforcement and what are the inhibiting factors for the implementation of this policy in the City of Banjarmasin.This study uses a qualitative approach. The data analysis technique was carried out descriptively. The results of the study show that although there are still obstacles such as:socialization is not yet widespread throughout the city of Banjarmasin, facilities and infrastructure are not supportive, there are still people who are not orderly in traffic and cultural factors of the local community. butpolicyElectronic Traffic Law EnforcementinBanjarmasin City is measured from the variables of communication, resources, disposition and bureaucratic structure it has been well implemented but not optimal.
STRATEGY OF THE DEPARTMENT OF COMMUNICATION, INFORMATICS, CODE AND STATISTICS IN PUBLIC INFORMATION SERVICES IN KAPUAS REGENCY Fika Fibriyanita; Normajatun; Utari Nur Fitriani
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 9 (2025): AUGUST
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i9.917

Abstract

The purpose of this study was to determine the description of the strategy of the Communication, Informatics, Coding and Statistics Office of Kapuas Regency in public information services and the obstacles in providing public information services through the kip.kapuaskab.go.id website portal. The research method uses a qualitative approach with descriptive research. Data were collected by observation, documentation, and interviews with 4 informants. Data analysis using qualitative data analysis. The results showed strategy implemented by the Communication, Informatics, Coding and Statistics Office of Kapuas Regency in public information services through the kip.kapuaskab.go.id website, namely: 1) core strategy, by determining the organizational structure, work system and employee placement based on education, 2) consequence strategy, implemented with giving appreciation, support and reprimand to employees to maintain performance, 3) customer strategy, implemented with standard operating procedures for services and complaints, 4) control strategy, by conducting evaluations through community satisfaction surveys and 5) cultural strategy, habits of mutual cooperation and cooperation by employees in carrying out services. The obstacles to public information services through the website are internet network access and server maintenance down.
Co-Authors Fika Fibriyanita Murakhman Sayuti Enggok Utari Nur Fitriani