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All Journal JURNAL MANAJEMEN INDUSTRI DAN LOGISTIK Pendas : Jurnah Ilmiah Pendidikan Dasar
Fadhilah, Farah Nur
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Decision Sciences, Operations Research & Management Engineering Industrial & Manufacturing Engineering Transportation Other

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Consumer Satisfaction Analysis Towards Store Atmosphere And Location Using Importance-Performance Analysis Fadhilah, Farah Nur; Rubiyanti, Nurafni
Jurnal Manajemen Industri dan Logistik inpress publication
Publisher : Politeknik APP Jakarta

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Abstract

This study aims to analyze customer satisfaction with store atmosphere and location using Importance Performance Analysis (IPA). Sampling was done by using probability sampling technique used is judgment sampling with 100 consumer respondents who have visited and made purchases at Yugen Cafe. The results of the data from the distribution of the questionnaire were obtained using Gap analysis to determine the level of customer satisfaction and then retrieved using Important Performance Analysis (IPA) to find out which attributes need to be maintained by the company's performance. Based on the results of data processing, it can be seen that the customer's assessment of 30 performance attributes and 30 expectations attributes indicates that all attributes have a gap between customer perceptions of Yugen Cafe. Based on the level of conformity, the results obtained 95.1%, indicating that it is still below 100%  and has not met customer expectations at Yugen café.
PROGRAM PENDAMPINGAN ANAK CINTA MEMBACA (PANCA) BAGI SISWA BELUM LANCAR MEMBACA DI SDN I KALIWADAS Maylitha, Evi; Maharani, Faniar Sesara; Wahyuningrum, Fanny; Rachmaali, Farah Fithriya; Fadhilah, Farah Nur; Rachmat, Irfan Fauzi; Susylawati
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 02 (2026): Volume 11 No. 02 Juni 2026
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i02.51723

Abstract

This study aims to describe the implementation of the PANCA (Supporting Children’s Love of Reading) program and to determine the development of students’ reading abilities after participating in the support activities at SDN 1 Kaliwadas. This study employs a qualitative descriptive approach, with the research subjects being elementary school students who struggle with reading. Data collection techniques included observation, documentation, and tracking students’ progress throughout the program. The PANCA program was implemented using a phonics-based method in a fun and supportive learning environment. The results of the study indicate that the PANCA program has a positive impact on students’ reading skills. Students demonstrated progress in recognizing letters, sounding out syllables, reading simple words, and increased self-confidence in reading activities. Additionally, the interactive learning environment helped students become more active and motivated in learning to read. Thus, the PANCA program can serve as an alternative reading support activity to assist elementary school students who have not yet mastered reading.
Co-Authors Maharani, Faniar Sesara Maylitha, Evi R. Nurafni Rubiyanti Rachmaali, Farah Fithriya Rachmat, Irfan Fauzi Susylawati Wahyuningrum, Fanny