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How Private Higher Education Institutions in Indonesia Changed Their Marketing Mix amidst the COVID-19 Pandemic Andamar Pradipta
International Journal of Educational Management and Innovation Vol. 3 No. 1 (2022)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/ijemi.v3i1.4492

Abstract

The COVID-19 pandemic has significantly affected industries to amass consumers, with the education industry not being an exception. For-profit higher education institutions (HEIs) in Indonesia were forced to rethink their marketing strategies amidst COVID-19 restrictions and a changing economy. Five private HEIs from four different cities in Indonesia have been the subjects of this study, focusing on how parents' demands and the pandemic drove changes in these HEIs' 7P marketing mix. In-depth interviews were conducted with representatives of these HEIs' marketing teams. It was found that three of the seven Ps in the HEIs, as mentioned above,' marketing mix, were changed (price, promotion, and process). It was concluded that Indonesian HEIs bear a distinct producer-consumer relationship that hinders patrons from making demands as freely as they would with other types of services. FutureĀ research should then look into this newly-discovered producer-consumer dynamic in other levels of education.
Jakarta F&B Merchants’ Adoption of the E-Payment Gateway System Chandra, Elita Jessamine; Pradipta, Andamar
PERWIRA - Jurnal Pendidikan Kewirausahaan Indonesia Vol 5 No 2 (2022): PERWIRA - Jurnal Pendidikan Kewirausahaan Indonesia
Publisher : Perkumpulan Pendidik Kewirausahaan Indonesia (Perwira Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21632/perwira.5.2.77-88

Abstract

With the increase of various e-payment service providers, Foods and Beverages (F&B) merchants in Jakarta, especially Small and Medium-Sized Enterprises (SMEs), are encouraged to adopt e-payment systems for their businesses. However, the adoption is still considered low compared to the number of SMEs in the F&B industry in Jakarta. This paper acts as a preliminary study and uses the technology acceptance model on F&B SMEs in Jakarta to analyze the descriptive statistics of 31 respondents in the five cities of Jakarta. The results include the reliability and validity of the instrument, the descriptive statistics measure of frequency, central tendency, and dispersion of variation.