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RELEVANSI KOMISI PEMILIHAN UMUM KOTA PEKANBARU DALAM MENINGKATKAN PARTISIPASI POLITIK PEMILIH PEMULA Ruslyhardy, Ruslyhardy; Harefa, Berianto; Yandra, Alexsander; Sudaryanto, Sudaryanto
Ensiklopedia Education Review Vol 5, No 3 (2023): Volume 5 No 3 Desember 2023
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/eer.v5i3.2242

Abstract

All stakeholder elements must play an active role in realizing a constructive government. From the highest leadership and without exception to institutions such as the General Election Commission. The problem of low community participation is also a serious problem that occurred in the Pekanbaru city regional elections. According to Myron Weimer, political participation is influenced by several things, as quoted by Mohtar Mas'oed and Collin MacAndrews (2011: 56-57), namely modernization, changes in social class structure, the influence of intellectuals and the increase in modern mass communication, the existence of conflicts between leaders. -political leaders, increasingly broad government involvement in economic, social and cultural elements. Location of the authority by government officials, namely, the Peikanbaru City General Elections Commission. This research is an activity carried out in the form of analysis which involves presenting data systematically and objectively. Based on the results of the results related to the resilience of the Peikanbaru city public election commission in increasing political participation of beginners, it is still not running optimally.Keywords: Relevance, Election, Participation and Politics.
Digital Transformation of BPJS Ketenagakerjaan: Innovations in JMO, E-Money, and SMILE to Enhance Service Effectiveness and Responsiveness Zulkifli, Afni; Herlinda, Dwi; Ruslyhardy, Ruslyhardy; Rifaldi, M; Marshanda, Yohana Widya
APLIKATIF: Journal of Research Trends in Social Sciences and Humanities Vol. 3 No. 2 (2024): APLIKATIF: Journal of Research Trends in Social Sciences and Humanities
Publisher : Lembaga Junal dan Publikasi, Universitas Muhammadiyah Buton

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59110/aplikatif.v3i2.535

Abstract

The digital transformation of BPJS Ketenagakerjaan has significantly improved service efficiency and accessibility through the implementation of Jamsostek Mobile (JMO), E-Money, and the SMILE system. The JMO application streamlines Old Age Security (JHT) claims, allowing participants to process their benefits faster and more conveniently. The integration of E-Money simplifies contribution payments via mobile banking, QRIS, and digital wallets, reducing reliance on manual transactions. The SMILE system (Service, Memorable, Integrity, Loyal, and Excellent) enhances service professionalism and responsiveness, ensuring a positive participant experience. Additionally, WA SMILE optimizes contribution collection efforts, providing direct engagement and timely payment reminders. These innovations reduce administrative delays, improve service delivery, and strengthen participant trust. To sustain these improvements, continuous system upgrades, digital literacy initiatives, and cybersecurity measures are essential. BPJS Ketenagakerjaan’s commitment to digital innovation ensures an inclusive, efficient, and reliable social security service, reinforcing its role as a pioneering institution in public service modernization.