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All Journal Journal of the Community Development in Asia Jurnal Equilibrium
Kawung, Rivanti
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Humanities Economics, Econometrics & Finance Education Social Sciences Other

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Manpower and Service Quality of Fast-Food Restaurant: KFC Restaurant Song, Ng Hee; Wuryaningrat, Nikolas F; Mohd Ibrahim, Alia Farhanim binti; Kee, Daisy Mui Hung; Md Nasir, Alia Izzani binti; San, Alice Law San; Edward George, Alice Rebecca A/P; Kawung, Rivanti
Journal of The Community Development in Asia Vol 5, No 1 (2022): January 2022
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jcda.v5i1.1385

Abstract

A fast-food restaurant, commonly known as a quick-service restaurant (QSR) in the business, is a type of eatery that specializes in fast food and offers limited table service. In the food sector, customer satisfaction and good feedback are the most important thing. Each company also has its main power source to maintain business. The goal of this study is to find how service quality can affect customer satisfaction. This study used a service quality model which is Servqual as a guide in determining customer satisfaction. The researchers chose Kentucky Fried Chicken (KFC) Restaurant in Malaysia for this case study. KFC Restaurant has many competitors in the fast-food restaurant industry. The solution to these issues is to develop ways to increase service quality and customer satisfaction.
PENGARUH ALOKASI DANA DESA TERHADAP PEMBANGUNAN INFRASTRUKTUR DI DESA DONDOMON UTARA KECAMATAN DUMOGA UTARA KABUPATEN BOLAANG MONGONDOW: PENGARUH ALOKASI DANA DESA TERHADAP PEMBANGUNAN INFRASTRUKTUR DI DESA DONDOMON UTARA KECAMATAN DUMOGA UTARA KABUPATEN BOLAANG MONGONDOW Kawung, Rivanti; Kawulur, Arie.F.; Rori, George A. P.
Jurnal Equilibrium Vol. 4 No. 2 (2023): Jurnal Equilibrium
Publisher : Program Studi Ilmu Ekonomi

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Abstract

Tujuan dari penelitian ini adalah menganalisis dampak dana masyarakat terhadap peningkatan infrastruktur di Dusun Dondomon Utara yang terletak di Kecamatan Dumoga Utara Kabupaten Bolaang Mongondow. Dalam penelitian ini, kami memilih untuk menggunakan strategi penelitian kuantitatif. Dalam model analisis statistik-kuantitatif, kami menguji ada tidaknya pengaruh variabel X terhadap variabel lain yaitu Y. Penelitian menemukan bahwa di Desa Dondomon Utara, Kecamatan Dumoga Utara, Kabupaten Bolaang Mongondow, infrastruktur sangat dipengaruhi oleh distribusi keuangan daerah.
Co-Authors Edward George, Alice Rebecca A/P Kawulur, Arie.F. Kee, Daisy Mui Hung Md Nasir, Alia Izzani binti Mohd Ibrahim, Alia Farhanim binti Nikolas Fajar Wuryaningrat Rori, George A. P. San, Alice Law San Song, Ng Hee