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Leadership styles adopted in selected non-bank financial institutions in the Cape Coast metropolis, Ghana Asiedu, Leticia Anane; Andoh-Kumi, Fiifi; Koomson, Samuel
Journal of Psychological Perspective Vol 4, No 1: June 2022
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jopp.411862022

This paper seeks to assess the leadership styles exhibited in selected non-bank financial institutions in the Cape Coast Metropolis, and, to further investigate the reasons for adopting such leadership style(s). A questionnaire was utilized. Responses were sought from both leaders and their subordinates. A census was used to select the leaders, while simple random sampling technique was used to select subordinates. The results showed that transformational and transactional leadership styles were often adopted by the leaders, with transformational leadership style being the dominant. Laissez-faire leadership style was the least adopted. The results also showed that organizational culture, attitude of staff, and nature of work were the underlying reasons for adopting both transformational and transactional leadership styles. The study concluded that leaders of non-bank financial institutions in the Cape Coast Metropolis used a mixture transformational and transactional leadership styles in their day-to-day operations due to their organisational culture, attitude of staff, and nature of their work.

A mediation moderation conceptual model of inclusive leadership, psychological contract fulfilment and government support on total quality management–patient safety relationship Koomson, Samuel
Journal of Psychological Perspective Vol 4, No 1: June 2022
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jopp.411872022

This paper aim to assess the direct effect of total quality management (TQM) on patient safety (PAT), exploring the mediating roles of inclusive leadership (ILD) and psychological contract fulfilment (PCF), and the boundary effect of government support (GOV). The paper develops a conceptual framework along with suppositions by integrating both empirical and theoretical literature in the fields of healthcare strategic management, leadership, industrial and organisational psychology and finance. This paper proposes that TQM will be positively related to PAT, and this positive relationship will be mediated by ILD and PCF. Additionally, government support (GOV) will moderate the direct positive effect of TQM on PAT. This paper provides implications for both researchers and practitioners in the areas of strategic decision-making in healthcare for enhancing PAT by applying TQM, ILD, PCF and GOV as strategic tools. It also provides implications for upcoming researchers to empirically test this conceptual framework in different healthcare settings.

Regulations governing student internship programme in Ghana: A sequential explanatory multi-stakeholder approach Arthur, Patrick; Koomson, Samuel
Journal of Psychological Perspective Vol 4, No 2: December 2022
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jopp.421972022

This paper seeks to ascertain the regulations governing student internship programme in Ghana. The sequential explanatory mixed methods approach was utilised. Two separate structured questionnaires were administered to students and senior members (lecturers and administrators) of six selected technical universities (TUs); whereas members of industry, executives of business associations and government regulatory bodies in the tertiary sector of Ghana’s education system were interviewed, using an interview guide. This paper found that no clear legal and regulatory framework govern student internship in Ghana. Specifically, there was no Industrial Training Fund Act in Ghana that promoted and encouraged the acquisition of skills in industry and commerce. Industries were not obliged to accept students for internship. Travel to and from work by interns were not covered by insurance. Students on internship were not covered by the host company’s collective bargaining agreement. There was no well-defined enforceable law requiring TUs to secure internship placement for students, although, some regulatory bodies insisted that TUs showed evidence of their ability to secure placements for their students for industrial training before awarding programme accreditation. There were no penalties levelled TUs who failed to secure internship placements. Interns were largely not covered by any special health insurance package by employers during in cases of injury, theft or death. This paper synchronises the perspectives of multiple actors on the regulations governing student internship programme, presenting useful suggestions which provides information to government, business associations, employers, and TUs for policy planning, formulation and implementation of student internship in Ghana.

Job commitment, total quality management, information communication technology adoption and work-related stressors: A conceptual framework for student satisfaction Koomson, Samuel
Journal of Psychological Perspective Vol 4, No 1: June 2022
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jopp.411982022

This paper aim to examine the direct effect of job commitment (JCT) on student satisfaction (SST), exploring the mediating roles of total quality management (TQM) and information communication technology adoption (ADT), and moderating roles of work-related stressors: toxic leadership (TLE) and job demands (JDD). The paper develops a conceptual framework along with postulations by combining both empirical and theoretical literature multidisciplinary fields. This paper proposes that JCT will be positively related to SST, and this positive relationship will be mediated by TQM and ADT. Additionally, work-related stressors: TLE and JDD will moderate the direct positive effect of JCT on SST. This paper provides implications for both researchers and practitioners in the areas of strategic decision-making and stress management in educational institutions for enhancing SST by applying JCT, TQM and ADT as strategic tools, while keeping work-related stressors: TLE and JDD under control. It lays the foundation for upcoming researchers to empirically test this conceptual framework in different educational settings. By boosting employees’ JCT, educational institutions stand the chance of improving SST via TQM and ADT. Additionally, JCT can foster SST under a working environment where work-related stressors: TLE and JDD are kept low. The paper offers unique insights into how TQM and ADT connect JCT to SST, and how JCT relates to SST under work-related stressors: TLE and JDD. It also highlights the theoretical contributions of the resource-based theory of a firm, affective events theory, and activation theory.

Psychological contract breach as a stressor in the physician’s job commitment–extra-role behaviour relationship Koomson, Samuel
Journal of Psychological Perspective Vol 3, No 2: December 2021
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jopp.321372021

This paper finds out if a committed physician will go the extra mile for his/her employer when faced with psychological contract breach (PCB), a psychosocial stressor. Data from 214 physicians across 26 health-care units in the Upper East (UE) and Upper West (UW) regions of Ghana were analysed. A semi-structured, pre-tested and validated questionnaire was utilised. Research philosophy was positivism, research approach was quantitative, research design was explanatory, and study design was cross-sectional. Preliminary tests were conducted. Both reflective measurement and structural models were examined. PLS algorithm tool and bootstrapping procedure were used. Control variables were sex, age, employment type and tenure. A significant level was set at 5%. Smart PLS and IBM SPSS software were employed. In the end, physician’s commitment work (JCM) positively and significantly predicted extra-role behaviour (ETB). Also, PCB significantly interacted with JCM to predict ETB, such that the relationship between JCT and ETB was stronger when PCB was low than when it was high. Creating a balanced, fulfilled and harmonious hospital–physician relationship will transform the workplace into a less stressful, more meaningful and purposeful atmosphere for the benefit other health-care professionals, patients and the health-care organisation at large.

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