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All Journal JSiI (Jurnal Sistem Informasi) Computer & Science Industrial Engineering Journal
Winson
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Computer Science & IT Decision Sciences, Operations Research & Management

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PENERAPAN METODE WEBUSE DALAM MENGEVALUASI SITUS MAMIKOS.COM DAN PAPIKOST.COM Brahmana, Billy Teopilus; Winson; Hasudungan, Farhan; Handoko; Joosten
Jurnal Sistem Informasi Vol 10 No 1 (2023)
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/jsii.v10i1.4592

Abstract

Perkembangan teknologi masa sekarang banyak berkembang di berbagai bidang termasuk bidang penyedia kos. Banyak situs – situs penyedia kos yang dapat memudahkan pengguna dari luar kota mencari kos tempat mereka belajar ataupun kerja. Tetapi banyak pengguna merasa kesusahan dalam mencari kos yang terjangkau dikarenakan berbagai hal. Situs penyedia kos yang diteliti adalah situs Mamikos.com dan Papikost.com. Penelitian dilakukan untuk mencari tingkat usability dalam kedua website tersebut. Untuk mengetahui tingkat usabilitynya, metode Webuse digunakan dalam penelitian ini yang memiliki 24 pertanyaan yang dibagi berdasarkan empat aspek yaitu Konten, Organisasi & Keterbacaan, Navigasi dan Link, Desain Tampilan Pengguna, dan Performa & Keefektifan. Penelitian ini juga menggunakan skala Likert dari 1 samapi 5 agar mendapatkan penilaian yang akurat. 24 pertanyaan tentang Mamikos.com dan Papikost.com disebarkan ke berbagai responden dan didapatkan hasil bahwa tingkat usability pada Mamikos.com lebih tinggi dibandingkan Papikost.com. Kata kunci: Mamikos.com; Papikost.com; Skala Likert; Usability; Webuse.
IMPLEMENTASI FRAMEWORK DELONE DAN MCLEAN UNTUK MENGUKUR KEPUASAN DAN KEAMANAN PADA PENGGUNA APLIKASI M-BANKING Winson; Darmansah
Computer Science and Industrial Engineering Vol 14 No 01 (2026): Comasie Vol 14 No 1
Publisher : LPPM Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/comasiejournal.v14i01.11096

Abstract

The development of digital technology has transformed conventional banking services into application-based services, one of which is mobile banking. MyBCA Mobile is the latest application from Bank Central Asia that offers various modern features, but still faces user complaints regarding system stability, slow OTP (On-Time Transaction) requests, and login issues. This condition necessitates a more in-depth evaluation of user satisfaction and perceived security. This study uses the Information System Success Model framework from DeLone & McLean with the addition of a security dimension to measure system quality, information quality, service quality, user satisfaction, and perceived net benefits. The research method used is quantitative, through the distribution of questionnaires to MyBCA Mobile users. Data were analyzed using validity and reliability tests, and multiple linear regression analysis. The results show that system quality, service quality, and security have a significant effect on user satisfaction, while information quality and usage have no significant effect. User satisfaction has been shown to have a significant effect on net benefits. The conclusion of this study indicates that system stability, service quality, and security are the main factors in increasing satisfaction and perceived benefits of using MyBCA Mobile.
Co-Authors Brahmana, Billy Teopilus Darmansah Handoko Hasudungan, Farhan Joosten Joosten