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All Journal Elkom: Jurnal Elektronika dan Komputer Journal of Artificial Intelligence and Engineering Applications (JAIEA)
Jepri Yandi
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Automotive Engineering Computer Science & IT Control & Systems Engineering Education

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Analyze the Level of Driver Satisfaction with the Application Maxim Uses the Pieces Method Andestian Wirayuda; Khana Wijaya; Jepri Yandi
Journal of Artificial Intelligence and Engineering Applications (JAIEA) Vol. 4 No. 1 (2024): October 2024
Publisher : Yayasan Kita Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59934/jaiea.v4i1.621

Abstract

In this era of globalization, Maxim is present in online transportation. This research aims to analyze driver satisfaction with the Maxim application using the PIECES method. The problem faced by drivers is complaints about the application features available in the Maxim application. Therefore, it is necessary to analyze driver satisfaction with the Maxim application, to find out the factors that influence user satisfaction. The PIECES method is used to measure driver satisfaction with the Maxim application using 6 variables, namely performance, information, economy, control & security, efficiency, service. The results of the Validity Test using SPSS are declared valid from the r table value, namely 0.150. The results of the Reliability Test value for all data are greater than the r table value, namely 0.150. Based on the results of Likert scale calculations for all variables, the average is 84.7%.
Rancang Bangun Aplikasi Pemetaan Pelanggan Indibiz Berbasis Web Pada PT. Telkom Indonesia TBK Cabang Kota Prabumulih Dinda Pralaka; Muchlis Muchlis; Jepri Yandi
Elkom: Jurnal Elektronika dan Komputer Vol. 17 No. 2 (2024): Desember : Jurnal Elektronika dan Komputer
Publisher : STEKOM PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/elkom.v17i2.2077

Abstract

Current technological advances have made the need for information technology very necessary. With the existence of web-based geographic information system technology, it can help PT. Telkom Indonesia Tbk Prabumulih City Branch to digitize every Indibiz customer and target area for Indibiz products. The aim of this research is to create a web-based Indibiz customer mapping information system and to improve technician performance in matters concerning Indibiz. The research method used is descriptive qualitative, the Waterfall method as a system development method and UML as a design tool. The application was built using a website with the php programming language, a mysql database, and printing data using pdf files.
Co-Authors Andestian Wirayuda Dinda Pralaka Khana Wijaya Khana Muchlis Muchlis