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All Journal Madinah: Jurnal Studi Islam Muhasabatuna: Jurnal Akuntansi Syariah
Daim Harahap, Rahmat
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Religion Economics, Econometrics & Finance

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Pemikiran Mohammad Nizarul Alim Tentang Akuntansi Syariah Ansahrizal, Wahyu; Nurlaila, Nurlaila; Daim Harahap, Rahmat
MADINAH Vol 9 No 1 (2022): Madinah: Jurnal Studi Islam
Publisher : INSTITUT AGAMA ISLAM TARBIYATUT THOLABAH LAMONGAN, INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58518/madinah.v9i1.1369

Abstract

This study aims to find out what Mohammad Nizarul Alim thinks about Sharia Accounting. This study uses a qualitative method with a descriptive approach, explaining the journey of his life and work. Data sourced from supporting literature related to research. In this study, it was found that Mohammad Nizarul Alim's thoughts on Sharia accounting that traces of Islam had contributed to the accounting trail long before Lucas Pacioli was known as the inventor of modern accounting. Sharia accounting is a manifestation of the effort to achieve material and spiritual welfare (Al-Falah) which is integrated between economic, social, and political originating from Islamic sharia. Islamic law has a goal for the welfare of all mankind, which lies in maintaining faith (din), self/human life (nafs), intelligence (aql), offspring (nasl), and wealth (mal).
Evaluation of Teller Services to Customers and Analysing Customer Satisfaction with Teller Services at BSI KCP Lauser Hayat, Kumala; Daim Harahap, Rahmat
Muhasabatuna : Jurnal Akuntansi Syariah Vol. 6 No. 2 (2024): December
Publisher : Lembaga Penelitian, Penerbitan dan Pengabdian Masyarakat Institut Agama Islam syarifuddin Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54471/muhasabatuna.v6i2.2958

Abstract

This study discusses the effect of service quality on customer satisfaction in Islamic banks. The purpose of this writing is to know what is customer satisfaction and service quality how to measure service quality, and what are the factors that cause customer satisfaction. This writing can also be seen how the relationship between service quality and customer satisfaction. In conducting research the author uses the literature study method, the author gets references from reliable sources. The results showed that all dimensions of service quality have a significant positive effect on customer satisfaction, which means that the better the quality of service ranging from physical evidence, responsive data, reliability, assurance and empathy provided by Islamic banking will be able to increase customer satisfaction and vice versa. Service is not just about providing services to customers, but also understanding customer needs and desires. A good service must start from understanding the needs and desires of customers, providing the right solution, always updating and improving services, listening to customer feedback, and always being balanced with competitive prices and satisfying product quality
Co-Authors Ansahrizal, Wahyu Hayat, Kumala Wiwik Handayani