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All Journal JRIIN :Jurnal Riset Informatika dan Inovasi
Muhammad Fauzan Azhima
Alumni Fakultas Perikanan dan Ilmu Kelautan Universitas Padjadjaran
Computer Science & IT Decision Sciences, Operations Research & Management

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Mendengarkan Aktif sebagai Upaya Pengembangan Soft Skill Komunikasi Antar Pasangan di Kalangan Mahasiswa Azhima, Muhammad Fauzan; Permana, Ramlan Aryan
Jurnal Riset Informatika dan Inovasi Vol 3 No 11 (2026): JRIIN : Jurnal Riset Informatika dan Inovasi (INPRESS)
Publisher : shofanah Media Berkah

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Abstract

Active listening is a crucial interpersonal skill that plays a significant role in shaping an individual's communication skills. Among college students, this skill is considered a soft skill needed to support academic and social interactions, particularly in communication between pairs of students interacting with each other. This study aims to examine the role of active listening in developing soft communication skills between pairs of students through a case study approach. The method used is a case study by observing student communication patterns during discussions and pair interactions in class. The results of the study indicate that the application of active listening can increase mutual understanding, empathy, and communication effectiveness. Thus, active listening plays an important role in developing students' soft communication skills.
Co-Authors Permana, Ramlan Aryan