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Min Tsai Lai
Southern Taiwan University
Computer Science & IT Electrical & Electronics Engineering

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Effects of Relationship Quality on Citizen Intention Use of E-government Services: An Empirical Study of E-government System Berlilana Berlilana; Taqwa Hariguna; Min Tsai Lai
International Journal of Electrical and Computer Engineering (IJECE) Vol 8, No 6: December 2018
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (542.768 KB) | DOI: 10.11591/ijece.v8i6.pp5127-5133

Abstract

This study aims to explain the concept of relationship quality on citizen intention use of e-Government service. We have built 5 hypotheses. The result of 5 hypotheses is positive and significant impact. In building citizen relationship, we build two antecedent they are perceived e-Government usability and perceived e-Government credibility. The method we use in this research is empirical, with 366 valid respondents.
Co-Authors Berlilana Berlilana Taqwa Hariguna