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All Journal JUSIM (Jurnal Sistem Informasi Musirawas) Journal of Innovation and Future Technology (IFTECH)
Edi Sudarsono
Unknown Affiliation
Computer Science & IT Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Engineering Library & Information Science

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PENERAPAN METODE PROFILE MATCHING PADA SISTEM PENDUKUNG KEPUTUSAN SELEKSI JABATAN DI STMIK MBC PALEMBANG BERBASIS WEBSITE Edi Sudarsono; Firmansyah Firmansyah
JUSIM (Jurnal Sistem Informasi Musirawas) Vol 6 No 2 (2021): JUSIM (Jurnal Sistem Informasi Musirawas) DESEMBER
Publisher : LPPM UNIVERSITAS BINA INSAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (360.387 KB) | DOI: 10.32767/jusim.v6i2.1477

Abstract

Pada sebuah perguruan tinggi, untuk bisa memanajemen sumber daya manusia dengan baik membutuhkan yang namanya seleksi jabatan. Penilaian dan proses seleksi jabatan dapat dan mudah dilakukan secara komputerisasi dengan memperhatikan indikator-indikator dan variabel penunjang melalui sebuah sistem pendukung keputusan. Metodologi yang digunakan antara lain dengan menggunakan metode profile matching yang memungkinkan dilakukan seleksi jabatan sesuai indikator-indikator yang telah ditetapkan. Hasil pembobotan terhadap penilaian diproses sehingga menjadi luaran terhadap keputusan yang akan diambil dengan memperhatikan kaedah-kaedah profile matching. Pemrograman sistem menggunakan PHP dan database mysql. Metode pengembangan sistem menggunakan metode prototyping dimulai dari analisis kebutuhan, desain, testing, dan implementasi.
IMPLEMENTASI FRAMEWORK LARAVEL FILAMENT PADA SISTEM CRM UNTUK OPTIMALISASI DATA PELANGGAN DAN PROGRAM LOYALITAS POIN DI TOKO BRANDING TELEMARCO Edi Sudarsono; M Yazed Vebriandi
Journal of Innovation And Future Technology Vol. 7 No. 1 (2025): Vol 7 No 1 (Februari 2025): Journal of Innovation and Future Technology (IFTECH
Publisher : LPPM Unbaja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47080/iftech.v7i1.3839

Abstract

Web-based customer relationship management (CRM) systems offer modern solutions to enhance customer loyalty through improved data management and transactional point programs. This study focuses on developing a CRM system tailored for TELEMARCO-branded stores under PT. Cahaya Mulia Glassindo Lestari using the Laravel Filament framework. The development process adopts the waterfall model, encompassing requirements analysis, system design, implementation, testing, and maintenance. The system features functionalities for customer data input, transaction recording, and automated point accumulation based on predefined rules. Extensive testing indicates that the CRM system significantly enhances efficiency in managing customer data, improves the precision of point calculations, and provides a user-friendly interface. Additionally, the implementation demonstrates a positive influence on customer retention and strengthens TELEMARCO’s marketing strategies by fostering personalized customer engagement. The adoption of the Laravel Filament framework proves effective due to its responsive design and ease of use, enabling the rapid deployment of web-based applications. This research highlights the practical benefits of integrating modern PHP frameworks in CRM development, particularly for retail businesses seeking to optimize customer relationship processes. Overall, this study contributes to the growing body of knowledge on CRM system advancements, offering a scalable and efficient solution for improving customer loyalty in competitive market environments.
Co-Authors Firmansyah Firmansyah M Yazed Vebriandi