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All Journal TELKOMNIKA (Telecommunication Computing Electronics and Control) Indonesian Journal of Electrical Engineering and Informatics (IJEEI) Indonesian Journal of Electrical Engineering and Computer Science
Ayad Hameed Mousa
University of Kerbala
Computer Science & IT Electrical & Electronics Engineering

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Determinants of customer acceptance of e-banking in Iraq using technology acceptance model Ayad Hameed Mousa; Sundus Hameed Mousa; Mustafa Aljshamee; Intedhar Shakir Nasir
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 19, No 2: April 2021
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/telkomnika.v19i2.16068

Abstract

Electronic banking (e-banking) is a form of banking in which funds are transferred through an exchange of electronic signals along to the traditional banking process as the exchange of cash, checks, or other types of paper documents. Moreover, the general tendencies of the Iraqi government in line with other countries to adopt e-banking and provide e-services to customers. However, the determinants of e-banking services need to investigate to determine the variables affecting the rate of such adoption. Thus, the main aim of this study is to identify the determinants of e-banking services in Iraq. Hence, this study gives an investigation using the technology acceptance model (TAM) by selecting a sample for many Iraqi banks' customers and staff to determine the determinants of user acceptance of e-banking. A preliminary study was conducted to empirically determine the user acceptance determinants of e-banking. For data collection, a quantitative method was used represented by the questionnaire. The selected sample for the investigation is 200 (customers and staff). Several methods have used for data analysis such as hierarchical regression, one-way ANOVA, descriptive statistics, t-test as well as structural equation modeling (SEM). The obtained outcomes show there are several determinants of e-banking services in Iraq that have determined in this study. Moreover, this study confirms the overcoming of those determinants will give a highly positive impact on e-banking services.
Determinants of e-learning adoption in higher education in Iraq an academics and students’ perspective Soreen Ameen Fattah; Ayad Hameed Mousa; Mowafak K. Mohsen; Shahad Dakhil Khalaf; Seham Hameed Mousa
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 20, No 1: February 2022
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/telkomnika.v20i1.21550

Abstract

E-learning allows the students to access, repeat and use the scientific materials wherever and whenever the users want. Both academics and learners are the leading and essential actors in the process of the learning process. Moreover, the acceptance of a technology is the positive react for users by using such technology. Due to the COVID-19 pandemic, e-learning has become mandatory over the world, thus, there is a necessity to investigate the determinants of e-learning adoption in higher education institutions (HEIs) in Iraq. Consequently, this paper aims to investigate elearning adoption and identify the determinants of e-learning in HEIs. An instrument was developed with eight dimensions based on technology organization and environmental (TOE) elements. The sample selection was of 580 students and 130 university lecturers who spread over several colleges. A clustering sampling method was used in the sampling selection process. Some hypotheses were proposed and tested via the paired T-test tool. To evaluate the relationship between the TOE variables and e-learning adoption, a regression analysis was carried out. The study findings classified into two categories, first, it helps to determine to what extent e-learning be adopted. Second, it provides meaningful guidance for higher education institutions that should follow as a pre-requested before adopting e-learning
M2CIM-DSS: A Model for Measuring Continuance Intention in Decision Support Systems Ali Hussein Mohammed; Ayad Hameed Mousa; Nawal Mousa Almeyali; Intedhar Shakir Nasir
Indonesian Journal of Electrical Engineering and Informatics (IJEEI) Vol 9, No 3: September 2021
Publisher : IAES Indonesian Section

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52549/.v9i3.3032

Abstract

Currently, the core trend of Higher Education Institutes (HEI) to invest in decision support systems (DSS) to improve their decision-making process. Due to technology emergence, HEI has been experiencing noteworthy changes. Many techniques such as DSS have adopted developed and implemented to support the educational process. Even though DSS has adopted and invested mainly in most sectors, a lack of research in investigating confirmed, the influencing factors on the intention of stakeholders to continue to use them. Consequently, the purpose of the study is to examine post-adoption users' satisfaction and users’ intention to continue using DSS. This study combining two theoretical models, the Technology Acceptance Model, and The Technology Organization Environment Framework, to examine users’ intentions to continue using DSS. The data collection process has conducted using 240 respondents, who belong to HEI institutions (Academia and management staff), who work on DSS. Structural Equation Modeling was utilized to analyze structural relationships among the proposed model’s factors. The authors used several methods such as hierarchical regression, one-way ANOVA, descriptive statistics, as well as t-test have applied to evaluate the model's components relevancy, understanding, and pertinence to each other. The result shows the proposed model fits the data and had a good explanation than the existing models. On the other hand, the results show the importance of equipping DSS with real-time support because they have positive repercussions in the decision-making process The implications as well as the limitations of this study have been extensively discussed.
SMUPI-BIS: a synthesis model for users’ perceived impact of business intelligence systems Intedhar Shakir Nasir; Ayad Hameed Mousa; Ihab L. Hussein Alsammak
Indonesian Journal of Electrical Engineering and Computer Science Vol 21, No 3: March 2021
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijeecs.v21.i3.pp1856-1867

Abstract

Business intelligence is a collection of methodologies, methods, architectures, and technologies that convert raw data into significant and useful information used by organizations to enable more effective strategic, tactical, and operational insights and decision-making.  In spite of several studies have examined the critical success factors and development of business intelligence System, but few relevant studies have investigated perceptions of end-users Business Intelligence Systems. Furthermore, none of those studies was performed in a Higher Education Sector in Iraq. Consequently, the study aims to determine the business intelligence system features influencing perceived impact end users’ and of using business intelligence systems in Iraqi educational institutes. A technology acceptance model and technology organization environment framework were syntheses as a basis to develop a research model for business intelligence users' perceived impact and adopt of business intelligence systems named (SMUPI-BIS). Later, an online instrument (questionnaire) was designed to gather data from the business intelligence system users in five Iraqi universities. Twenty-one hypotheses were proposed and later tested. Then, for data analysis, the authors used several methods such as hierarchical regression, one-way ANOVA, descriptive statistics as well as structural equation modeling (SEM). The main outcomes of this study suggest that decision support, information quality, and real-time reporting are the most significant system characteristics influencing end users' perceived impact and their usage of business intelligence systems.
IMUW-APP: An instrument for measuring the usability of web applications Ayad Hameed Mousa; Mowafak K. Mohsen; Ali M. Alnasrawi; Intedhar Shakir Nasir
Indonesian Journal of Electrical Engineering and Computer Science Vol 24, No 2: November 2021
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijeecs.v24.i2.pp1183-1194

Abstract

Conventional usability measurement methods for measuring web applications are costly, sometimes time-consuming, and may require professionals. The frameworks, methods, approaches, and tools in which web applications are designed can fully support these limitations. The main issue is to speed up the evaluation process of websites in an effortless manner. To overcome this limitation, this paper proposes an instrument that can use for measuring the usability of web applications (IMUW-APP). A systematic literature review was utilized to determine the instrument dimensions and their items. The validity and reliability test were conducted via face and content validity, goodness testing, and pilot study. Cronbach's Alpha, factor loading, Kaiser-Meyer-Olkin, and Barlett's test were +calculated to ensure the validity and reliability of the proposed instrument. In the light of our analyses, the obtained findings indicate that the proposed instrument (IMUWAPP) is workable and can adapt. Besides, a case study is used to verify the proposed instrument to evaluate a university website. The collecting data have been analyzed and visualized. Ultimately, the overall findings have highlighted.
Toward measuring the usability of decision support applications in fog computing environment Oras Abdulkhdhur Hussein; Ayad Hameed Mousa
Indonesian Journal of Electrical Engineering and Computer Science Vol 30, No 3: June 2023
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijeecs.v30.i3.pp1689-1698

Abstract

Decision support systems are applications that provide meaningful information and help with decision support. To gain the benefits of these applications, they need to be used optimally. Thus, the optimal manner to utilize relies on several properties, such as usability. This research aims to investigate the decision support systems applications (DSS) in terms of usability evaluation and propose a usability instrument for DSS in a fog computing environment. Recently, complexity is a major problem with most software products. Hence, the way to ensure user satisfaction is by measuring its usability. The study is based on the research question: What dimensions and their elements that utilize to evaluate the usability of DSS applications. A systematic literature review (SLR) was conducted to understand and extract all the instrument’s dimensions and elements. To confirm the validity of the proposed instrument, Multi scientific methods were adapted such as face validity, a pilot study for testing the goodness of proposed instrument consistency, and factor analysis. Furthermore, Bartlett’s test was utilized to ensure the reliability of the developed instrument. Eventually, the validated instrument was used to evaluate DSS application in a fog computing environment. The findings show that the proposed instrument is workable in practice.
Co-Authors Ali Hussein Mohammed Ali M. Alnasrawi Ihab L. Hussein Alsammak Intedhar Shakir Nasir Mowafak K. Mohsen Mustafa Aljshamee Nawal Mousa Almeyali Oras Abdulkhdhur Hussein Seham Hameed Mousa Shahad Dakhil Khalaf Soreen Ameen Fattah Sundus Hameed Mousa