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All Journal Jurnal Manajemen dan Organisasi Monas: Jurnal Inovasi Aparatur
Yanto Suharto
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences Other

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Analisis Kualitas Website Badan Pengembangan Sumber Daya Manusia Menggunakan Metode Webqual 4.0 Yanto Suharto; Eko Hariadi
Jurnal Manajemen dan Organisasi Vol. 12 No. 2 (2021): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v12i2.33917

Abstract

This study aims to determine the quality of the website of the DKI Jakarta Province Human Resources Development Agency with the address https://www.bpsdm.jakarta.go.id as a media of information about activities and institutions related to the development of competencies for civil servants (PNS) within the Government. DKI Jakarta Province is based on the perceptions of end users by analyzing end users' perceptions of usability, informaton quality and interaction quality using the WebQual 4.0 method. Data collection was carried out by survey using a questionnaire via Geogle Form with 22 statements based on the WebQual dimension and one statement about the whole (overall) with 438 respondents from the entire population of civil servants of the DKI Jakarta Provincial Government as many as 60,691 people as of September 30, 2020, but who meet requirements as many as 398 respondents. The website quality analysis stage is by describing the survey data. The prerequisite for the test is to test the validity and reliability. Furthermore, data analysis by calculating the score and average on each indicator. The results of this test analysis indicate that the variables of usability, informaton quality and interaction quality on the website of the BPSDM DKI Jakarta Province have quality. The results of this study have implications for the need for BPSDM DKI Jakarta Province to evaluate the maintenance and development of the website that has been built used to improve service quality.
The analysis of evaluation items of CPNS k1/k2 pre-service training participants group III DKI Jakarta Province 2018 Yanto Suharto
Monas: Jurnal Inovasi Aparatur Vol. 1 No. 1 (2019): February
Publisher : Badan Pengembangan Sumber Daya Manusia Provinsi DKI Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54849/monas.v1i1.2

Abstract

The analysis of evaluation items is performed to determine the quality of the final evaluation instrument for pre-service training participants. This research is conducted using the Anates version 4.00 application with quantitative approaches and descriptive methods. The subjects of the study are CPNS K1/K2 Group III pre-service training participants of DKI Province, class 131-132 in 2018 as many as 60 people with 50 items of multiple choice evaluation items. The results of the analysis show that out of 50 items, there are 26 valid questions based on the correlation coefficient of 0.354 at the 1% significance level, and the correlation coefficient of 0.273 at the 5% significance level. Based on the results of the overall recap, 26 questions (52%) can be used. Those consist of questions 18 items (36%) that can be directly used and 8 items (16%) questions that can be used but must be corrected, while those that cannot be used or dropped are 24 items (48%).
Co-Authors Eko Hariadi