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All Journal Jurnal Manajemen dan Organisasi
Muhammad Alif Setiaji
Department of Management, Faculty of Economics and Business, Satya Wacana Christian University
Economics, Econometrics & Finance

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Analysis of Organizational Resilience Capacity in Accommodation Service Business in Semarang Muhammad Alif Setiaji; Yustina Erti Pravitasmara Dewi
Jurnal Manajemen dan Organisasi Vol. 13 No. 1 (2022): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v13i1.38336

Abstract

This study aims to comprehensively analyze how to develop human resource management (HRM) practices that create organizational resilience and investigate factors influencing it. This study was done in a qualitative-descriptive manner. Key informants participated in this study – selected based on positions at work and their length of work relevant to the research problems – included HR Manager, HR Coordinator, and Training Manager Assistant of Hotel Ciputra Semarang. The data was collected through in-depth interviews. To examine the data credibility, a triangulation process to the key informants was done. The data was analyzed using a technique proposed by Miles and Hubberman consisting of data reduction, data presentation and conclusion drawing. This study finds that there are 4 HRM practices that can support the organizational resilience, including selective and measurable recruitment, employee compensation, employee training and development, and employee engagement. Further, there are also 4 factors influencing the organizational resilience, namely healthy finance (reserve fund), good employee performance, leadership, and organizational experience.
Co-Authors Yustina Erti Pravitasmara Dewi