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Analisis Perbandingan Model Prediksi Kebangkrutan Dengan Menggunakan Model Springate Dan Altman Z-Score Pada PT Gajah Tunggal Tbk Jahari Muchlis; Syamsu Alang
KELOLA Vol 8, No 2 (2021): December
Publisher : STIE AUB Surakarta

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Abstract

Penelitian ini bertujuan untuk menganalisis potensi kebangkrutan pada PT. Gajah Tunngal Tbk menggunakan metode Springate dan Altman Z-score. Data yang digunakan adalah data sekunder. Analisis yang digunakan adalah data kuantitatif. Hasil penelitian menunjukkan bahwa metode Springate S-score dan Altman Z-score dapat memprediksi kebangkrutan pada PT Gajah Tunggal Tbk pada tahun 2013-2017, dimana Springate dan Altman Z-score mendeteksi penurunan kinerja pada PT Gajah Tunggal Tbk. Dan juga terdapat perbedaan prediksi kebangkrutan antara metode Z-score Springate dan Altman karena perbedaan rasio keuangan pada metode Z-score Springate dan Altman
Analysis of Service Quality And Consumer Satisfaction Visitors Supermarket Superindo Airport City Mall Tangerang - Banten Syamsu Alang
Journal of Management Review Vol 4, No 2 (2020)
Publisher : Magister Manajement Studies Program

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/mr.v4i2.3444

Abstract

This study to conducted of determine the gap between the expected services and services perceived by visitors in the level of customer satisfaction with a service measured by comparing the expectations of consumers with the quality of service they want with the reality they receive or feel. Through the most appropriate factors between what is expected and what is felt by consumers of visitors, including the ease and completeness of the supply of various products, responsibility for quality and pricing, as well as responsibility for the safety of goods and the safety of visitors and buyers of Supermarket SuperindoBandara City Mall-Tangerang. The results describe attributes that are considered important by consumers in Quadrant A (the performance of the quality of services provided some have not been implemented properly), Quadrant B (the performance of quality of services provided has been carried out in accordance with consumer expectations), while attributes considered less important by consumers in Quadrant C (the performance of the quality of services provided is quite sufficient), Quadrant D, (the performance of the quality of the services provided is very good).