Article Per Year (5 Year)
p-Index From 2020 - 2025
0.61
P-Index
This Author published in this journals
All Journal JURNAL AKUNTANSI, MANAJEMEN DAN EKONOMI Jurnal Pengabdian Dharma Laksana KREATIF : Jurnal Ilmiah Prodi Manajemen Universitas Pamulang
Syafieq Fahlevi Almassawa
Universitas Pamulang
Economics, Econometrics & Finance Environmental Science

Published : 5 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 5 Documents
Search

 1 
PELATIHAN DAN PENGEMBANGAN KETERAMPILAN MENJUAL PADA PENGURUS POSYANTEK (POS PELAYANAN TEKNOLOGI) KECAMATAN SERPONG UTARA Syafieq Fahlevi Almassawa; Irwan Suhartono
Jurnal Pengabdian Dharma Laksana Vol 2, No 1 (2019): JPDL (Jurnal Pengabdian Dharma Laksana)
Publisher : LPPM Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (432.7 KB) | DOI: 10.32493/j.pdl.v2i1.3614

Abstract

ABSTRAK Tujuan tulisan ini adalah untuk memberikan pembekalan ketrampilan dalam menjual, menumbuhkan semangat berwiraswasta pengurus POSYANTEK Kecamatan Serpong Utara Kota Tangerang Selatan sehingga mereka dapat menyampaikannya pada setiap anggota.Kegiatan Pengabdian Kepada Masyarakat ini merupakan salah satu Tri Darma Perguruan Tinggi selain pengajaran dan Penelitian.Dengan adanya kegiatan Pengabdian Kepada Masyarakat diharapkan keberadaan perguruan tinggi dapat memberikan kontribusi besar terhadap pengembangan dan penerapan keilmuan kepada masyarakat.Hasil pengabdian kepada masyarakat yang diperoleh diharapkan semakin bertambahnya keilmuan dan wawasan para pengurus Posyantek (pos pelayanan teknologi) Bisa Kecamatan Serpong Utara, Serpong, agara dapat memahami bagaimana melakukan  kegiatan menjual yang berkualitas dan amanah sehingga bisa memajukan Posyantek tersebut. 
PENGARUH KUALITAS PELAYANAN, CITRA PERUSAHAAN DAN IMPLIKASI KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN Syafieq Fahlevi Almassawa
KREATIF : Jurnal Ilmiah Prodi Manajemen Universitas Pamulang Vol 6, No 3 (2018): KREATIF
Publisher : Prodi Manajemen Fakultas Ekonomi Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (891.671 KB) | DOI: 10.32493/jk.v6i3.y2018.p69-84

Abstract

ABSTRAKPenelitian ini bertujuan untuk menguji dan menganalisa pengaruh kualitas pelayanan, citra perusahaan dan implikasi kepuasan pelanggan terhadap loyalitas pelanggan pada Ford Jakarta Selatan. Menggunakan data primer yang dikumpulkan dengan wawancara dengan pejabat yang berwenang dan menggunakan kuesioner sedangkan data sekunder dikumpulkan melalui jurnal, buku, dan publikasi lainnya. Responden adalah  pelanggan Ford Jakarta Selatan dari Januari 2015 sampai dengan  Mei 2015 yang telah mendapatkan layanan penjualan dan layanan purna jual. Metode sampling yang digunakan adalah sampel jenuh yaitu dengan menggunakan seluruh populasi pelanggan sebanyak 115 pelanggan. Metode analisa yang digunakan adalah SEM (Structural Equation Modeling) dengan program Lisrel 8,70. Hasil dari penelitian kuantitatif ini menunjukkan hanya 1 dari 5 hipotesis diterima yaitu citra perusahaan yang berpengaruh positif dan signifikan terhadap kepuasan pelangan, sedangkan 4 hipotesis yang lain yaitu kualitas pelayanan terhadap kepuasan pelanggan, kualitas pelayanan terhadap loyalitas pelanggan, citra perusahaan terhadap loyalitas pelanggan dan kepuasan pelanggan terhadap loyalitas pelanggan berpengaruh positif tetapi tidak berpengaruh signifikan. Hasil penelitian juga tidak menunjukkan efek mediasi dari kepuasan pelanggan terhadap loyalitas pelanggan.Kata kunci: Kualitas pelayanan, citra perusahaan, kepuasan pelanggan, loyalitas pelanggan
Understanding Attitude to Public Transport and Private Vehicle Syafieq Fahlevi Almassawa; Rissa Hanny
Jurnal Akuntansi, Manajemen dan Ekonomi Vol 24 No 1 (2022): Vol 24, No 1, 2022
Publisher : Faculty of Economics and Business, Jenderal Soedirman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jame.2022.24.1.5206

Abstract

This study presents the results of qualitative research on the use of public transportation with private cars to understand attitudes. Some of the problems identified include: (1) an increase in the number of private vehicles in 2012-2015 by an average of 20 percent when compared to the number of existing roads and causing social problems so that it is necessary to reduce the use of private cars and increase the use of public transportation as a solution; (2) improve public transportation services following the expectations of users of transportation services; and (3) travel demand management is developed that public transport facilities are in line with demand. This study uses a qualitative approach with descriptive analysis with data collection methods using in-depth interviews and focuses on group discussions with parties related to this research. The study's conclusion shows that people want convenience in using public transportation, namely comfort, security, low cost, and integration.
Community Perception of the Usage of Urban Public Transport and Online Application Based Transportation in South Tangerang Rissa Hanny; Syafieq Fahlevi Almassawa
Jurnal Akuntansi, Manajemen dan Ekonomi Vol 23 No 1 (2021): VOL. 23, NO.1, 2021
Publisher : Faculty of Economics and Business, Jenderal Soedirman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jame.2021.23.1.4108

Abstract

Public transportation services in Indonesia in general and the city of South Tangerang are still low; schedules are unclear, facilities are dirty, unsafe, unprofessional vehicle crews, and fares are not cheap. This study presents the results of a study on the perceptions of the people of South Tangerang city towards the use of city transportation and the perceptions of online-based transportation. This research is qualitative research with data collection methods using deep interviews or in-depth interviews with parties related to this study, such as urban transportation users and online-based transportation users. Interviews are also conducted on other stakeholders such as the government, 'Organda,' transportation companies online. In addition to interviews, this research also uses FGD (Forum Group Discussion), carried out with the community and related instant. Other information is obtained by researchers from discussion forums of various parties to see what the wider community wants in fulfilling their transportation needs. The result of this research is that the community's perception towards urban public transportation is still not good because the service is still bad; because of this, people get another alternative, namely online transportation.
Community Perception of the Usage of Urban Public Transport and Online Application Based Transportation in South Tangerang Rissa Hanny; Syafieq Fahlevi Almassawa
Jurnal Akuntansi, Manajemen dan Ekonomi Vol 23 No 1 (2021): Januari - Maret 2021
Publisher : Faculty of Economics and Business, Jenderal Soedirman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jame.2021.23.1.4108

Abstract

Public transportation services in Indonesia in general and the city of South Tangerang are still low; schedules are unclear, facilities are dirty, unsafe, unprofessional vehicle crews, and fares are not cheap. This study presents the results of a study on the perceptions of the people of South Tangerang city towards the use of city transportation and the perceptions of online-based transportation. This research is qualitative research with data collection methods using deep interviews or in-depth interviews with parties related to this study, such as urban transportation users and online-based transportation users. Interviews are also conducted on other stakeholders such as the government, 'Organda,' transportation companies online. In addition to interviews, this research also uses FGD (Forum Group Discussion), carried out with the community and related instant. Other information is obtained by researchers from discussion forums of various parties to see what the wider community wants in fulfilling their transportation needs. The result of this research is that the community's perception towards urban public transportation is still not good because the service is still bad; because of this, people get another alternative, namely online transportation.
Co-Authors Irwan Suhartono Rissa Hanny