Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Journal Of Regional Public Administration (JRPA) Gudang Jurnal Multidisiplin Ilmu
Beni Hartanto
Unknown Affiliation
Religion Aerospace Engineering Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Public Health Social Sciences Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
KUALITAS PELAYANAN PEMBUATAN KTP ELEKTRONIK (e-KTP) DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN CIAMIS Beni Hartanto
Journal Of Regional Public Administration (JRPA) Vol. 3 No. 2 (2018): Journal Of Regional Public Administration (JRPA) Desember 2018
Publisher : Sekolah Tinggi Ilmu Administrasi Sebelas April Sumedang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the quality of service in the manufacture of e-ID card implemented by Disdukcapil Kabupaten Ciamis. The theories used are based on relevance to the research problem. The method used in this research is descriptive method through qualitative approach, with the purpose of expressing comprehensively how the services provided in making e-ID card by the Department of Population and Civil Registration of Ciamis Regency. Based on the results of the research shows that the services provided by the Department of Population and Civil Registration in the making of e-ID card has not been optimal, it is seen from the lack of facilities, such as the lack of blank to print KPT own, facility of technology device which often inhibit to the effectiveness of employee , And the convenience of a waiting room for the community as the recipient of the service.
Pengaruh Promosi Mulut Ke Mulut (Word Of Mouth) Terhadap Keputusan Pembelian Produk Di Qini Mart 02 Purbaratu Kota Tasikmalaya Santi Jakiyah; Yanti Heryanti; Beni Hartanto
Gudang Jurnal Multidisiplin Ilmu Vol. 3 No. 1 (2025): GJMI - JANUARI
Publisher : PT. Gudang Pustaka Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59435/gjmi.v3i1.1303

Abstract

Penelitian ini dilakukan bertujuan untuk mengetahui pengaruh Promosi Mulut ke Mulut (word of mouth) Terhadap Keputusan Pembelian Produk di Qini Mart 02 Purbaratu Kota Tasikmalaya. Di Qini Mart 03 Purbaratu ini mengalami kenaikan dan penurunan konsumen pada setiap bulannya. Hal ini memaksa perusahaan untuk melakukan evaluasi atas pemasaran produknya. Penelitian ini memiliki tujuan untuk mengetahui pengaruh antara promosi mulut ke mulut (word of mouth) terhadap keputusan pembelian produk. Variabel bebas dalam penelitian ini adalah promosi mulut ke mulut (word of mouth) sebagai variabel (X) dan keputusan pembeliian sebagai variabel terikat (Y). Populasi pada penelitian ini merupakan konsumen yang membeli produk Qini Mart 02 Purbaratu sebanyak 100 responden. Metode pengumpulan data penelitian ini menggunakan kuesioner Analisis data secara assosiatif kausal dengan menggunakan rumus analisis linier sederhana yang di olah menggunakan prodgram SPSS 16. Hasil dari penelitian ini menunjukan bahwa; terdapat pengaruh yang signifikan anntara Promodi Mulut Ke Mulut (word of mouth) Terhadap Keputusan Pembelian Produk Di Qini Mart 02 Purbaratu Kota Tasikmalaya.
Co-Authors Santi Jakiyah Yanti Heryanti