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Journal : International Journal of Economics, Business and Innovation Research

The Influence Of Service Quality And Location On Purchasing Decisions In Coffee Shop Ngupi Dija Afrillia Siska Sari; Defrizal Defrizal
International Journal of Economics, Business and Innovation Research Vol. 4 No. 01 (2025): International Journal of Economics, Business and Innovation Research( IJEBIR)
Publisher : Cita konsultindo

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Abstract

This research purpose to analyse the influence at service quality and location at purchasing decisions in the Ngupi Dija Coffee Shop. Service quality and location are important factors in attracting consumer interest and increasing customer loyalty. This study utilize a quantitative oncoming with a survey method from distributing questionnaires for a number of respondents who have made purchases at the Ngupi Dija Coffee Shop. Data analysis was carried out using multiple linear regression to determine the influence at any variable. The research outcome indicate lest service quality have a positive and significant influence at purchasing decisions, where good service is able to encourage consumers to make repeat purchases. Location has also been sure for has a positive and significant influence at purchasing decisions, with strategic, convenient and easily accessible locations being the main factors in attracting customers. Simultaneously, service quality and location have a significant influence on purchasing decisions. In conclusion, improving service quality and choosing a strategic location can be an effective strategy to improve consumer purchasing decisions. This study also provides recommendations for Ngupi Dija Coffee Shop managers to continue to improve service quality, provide training for employees, and ensure that location facilities meet customer need
The Influence of Influencers, Live Streaming Features and Electronic Word of Mouth on Fashion Product Purchasing Decisions Bostanten Bag on the Tiktok Application Nilam Cahya Ramadani; Defrizal Defrizal
International Journal of Economics, Business and Innovation Research Vol. 4 No. 01 (2025): International Journal of Economics, Business and Innovation Research( IJEBIR)
Publisher : Cita konsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research has a purpose analyze the influence of influencers, live streaming features, as well as e-WOM to product purchasing decisions Bostanten bag fashion product in the TikTok application. In the digital era, social media, especially TikTok, has become an effective platform for marketing products, especially in the fashion sector. The influence of influencers who have large audiences, interactions through live streaming features, and reviews and recommendations from other users via e- WOM believed has a role significant role in influencing constumer purchasing decisions. This study uses a descriptive quantitative approach approach for describe how these three variables influence the decision to purchase Bostanten bags. Data collected through the questionnaire distributed for respondents who actively used the TikTok application and had purchased fashion products through the platform. These findings give i to utility marketers optimize marketing strategies on TikTok by utilizing the influence of influencers, live streaming, and user reviews to increase consumer buying interest.