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Consumer Behavior: Description of E-Banking Post-Usage Intan Permana
Jurnal Inovasi Bisnis dan Kewirausahaan Vol 3 No 2 (2021): Business Innovation and Entrepreneurship Journal (May)
Publisher : Entrepreneurship Faculty, Universitas Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (216.037 KB) | DOI: 10.35899/biej.v3i02.220

Abstract

Digitization in banking to the cashless society by providing as non-cash transactions. In other hand a result of survey showing the low penetration of internet usage for online money transfer as wrong banking services. This article, has a purpose describe post-usage behavior. The author uses a descriptive design to solve the problem of low penetration of internet users for online money transfers. Today, e-banking services are considered as one of the factors that the customer expressed loyal to the banking services.