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All Journal International Journal of Accounting & Finance in Asia Pasific
Jia Ching Lee
Universiti Sains Malaysia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Do You Have a Digital Wallet? A Study of E-Wallet during the COVID-19 Pandemic Daisy Mui Hung Kee; Kah Huey Lai; Jia Ching Lee; Khang Jie Lee; Jia Long Lee; Idderena Yosanti; Dwi Nita Aryani
International Journal of Accounting & Finance in Asia Pasific (IJAFAP) Vol 5, No 1 (2022): International Journal of Accounting & Finance in Asia Pasific (IJAFAP) February
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (252.97 KB) | DOI: 10.32535/ijafap.v5i1.1413

Abstract

Following World Health Organization (WHO) recommendation, government officials are taking measures to facilitate non-contact payments that allow consumers to conduct contactless transactions, use cashless payment methods, and distance themselves physically from ATMs after the Corona Virus Disease 2019 (COVID-19) outbreak. COVID-19 is prevented from spreading through social distancing enabled by e-Wallets. Consequently, e-Wallets are becoming more popular to facilitate smoother, more efficient online transactions. We aim to investigate the key factors to use an e-Wallet since this COVID-19. The four factors included in the research are perceived risk, perceived ease of use, perceived convenience, and government support. Data from this study were collected through electronic questionnaires. The online survey received a total of 100 respondents who are e-Wallet users. Our findings disclosed that perceived risk, perceived ease of use, and perceived convenience are associated with intentions to use e-Wallets. The results offer useful insight into the field of e-Wallets.
Co-Authors Daisy Mui Hung Kee Dwi Nita Aryani Idderena Yosanti Jia Long Lee Kah Huey Lai Khang Jie Lee