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Tingkat Kepuasan Pasien terhadap Pelayanan Obat dan Penanganan Rawat Inap bagi Pengguna BPJS Di Rumah Sakit Dunda Kabupaten Gorontalo Hendrik David Julianus Borolla
Celebes Health Journal Vol 2 No 1 (2020): April
Publisher : Lembaga Layanan Pendidikan Tinggi (LL-DIKTI) Wilayah IX Sulawesi

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Abstract

This study aims to determine the relationship between the level of patient satisfaction with drug services and the handling of inpatient care at the Dunda Hospital in Gorontalo District. The study sample was inpatients who used BPJS in Gorontalo District Dunda Hospital which were randomly taken as many as 30 people. The level of patient satisfaction was valued using a validated questionnaire. Patients who were used as respondents were part of patients who used inpatient services in hospitals. Gorontalo District Delegation and accepted and eligible to be used as respondents based on respondents' eligibility indicators. The method used in this study was an observational analytic method using a cross sectional design and data analysis was performed using descriptive analysis. The results showed that the level of patient satisfaction with drug service and inpatient care consisted of three categories of satisfaction, quite satisfied and dissatisfied. The results of the study showed that the facts of the patients were not related to the level of patient satisfaction with drug services and hospitalization at Dunda Hospital.
Penyuluhan Pencegahan dan Penanganan Penyakit Melalui Saluran Pembuangan Air Limbah (SPAL) di Desa Datahu, Kecamatan Anggrek, Kabupaten Gorontalo Utara Hendrik David Julianus Borolla; Juliana Juliana
Aksi Nyata : Jurnal Pengabdian Sosial dan Kemanusiaan Vol. 1 No. 3 (2024): Juli : Aksi Nyata : Jurnal Pengabdian Sosial dan Kemanusiaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/aksinyata.v1i3.310

Abstract

Health is one of the needs and foundations for humans to be able to live normally by working, creating and enjoying life to the fullest in the world. One of the health problems is the cleanliness of the wastewater drainage system (SPAL). Counseling was carried out in Datahu village, Kec. Orchid, Kab. North Gorontalo, the target of extension is the community in Datahu village. The factor that is the main obstacle in the nutritional health problem of mothers and children is related to the lack of awareness of having waste water drainage channels and rubbish dumps by the Datahu village community. The aim of this outreach is to inform the community about the importance of paying attention to the nutritional conditions of mothers and children as well as handling and preventing the main problems in Datahu village. The results of the outreach were that the people of Datahu village knew how to make waste water drainage channels and the importance of having a waste disposal site to avoid nutritional problems for mothers and children in Datahu village.