Article Per Year (5 Year)
p-Index From 2021 - 2026
0.23
P-Index
This Author published in this journals
All Journal Dimas: Jurnal Pemikiran Agama untuk Pemberdayaan Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Saifuddin Saifuddin
STAI An Najah Indonesia Mandiri Sidoarjo
Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Social Sciences Other

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Pendampingan Pengembangan Baitulmaal pada Koperasi Syariah Manfaat Surabaya Ali Hamdan; Saifuddin Saifuddin
Dimas: Jurnal Pemikiran Agama untuk Pemberdayaan Vol 18, No 2 (2018)
Publisher : LP2M of Institute for Research and Community Services - UIN Walisongo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (370.696 KB) | DOI: 10.21580/dms.2018.182.3263

Abstract

The existence of sharia cooperatives (kopsyah) in Indonesia is relatively new. There are two main pillars of sharia cooperative management, namely social functions (baitulmaal) and business functions (baitut tamwil). The problem that arises in kopsyah in Surabaya is that there is an imbalance in the management of profit-oriented business functions that tend to be dominant compared to their social functions. The factors that caused the weakness of the Baitulmmaal function in Surabaya, the first factor was dominated by management factors, the second factor was more influenced by manpower  and environment, while the environmental factors were influenced by the variables the existing muzakki in the kopsyah environment and the unavailability of a juridical basis for kopsyah to manage ZIS funds. Mentoring that the author did on Kopsyah Benefits of Surabaya is conducting training and assistance in the collection and utilization of ZIS and endowments of money to the management staff of Baitulmaal. Keberadaan koperasi syariah (kopsyah) di Indonesia relatif masih baru. Terdapat dua pilar utama pengelolaan koperasi syariah yaitu fungsi sosial (baitulmaal) dan fungsi bisnis (baitut tamwil). Masalah yang muncul pada kopsyah di Surabaya adalah adanya ketimpangan pengelolaan fungsi bisnis yang berorientasi laba cenderung dominan dibandingkan dengan fungsi sosialnya. Faktor-faktor yang menyebabkan lemahnya fungsi baitulmaal di Surabaya, faktor pertama didominasi oleh faktor manajemen, faktor kedua lebih banyak dipengaruhi oleh manpower (SDM) dan environment (lingkungan), sedangkan faktor lingkungan dipengaruhi oleh variabel tidak dilakukannya penggalangan dana dari para muzakki yang ada dilingkungan kopsyah serta belum tersedianya landasan yuridis bagi kopsyah untuk mengelola dana ZIS. Pendampingan yang penulis lakukan pada Kopsyah Manfaat Surabaya adalah melakukan training dan pendampingan pemghimpunan dan pendayagunaan ZIS dan wakaf uang terhadap SDM pengelola baitulmaal.
Analisis Kepuasan Donatur Infak.In pada LAZNAS LMI Ali Hamdan; Saifuddin Saifuddin
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 8 No. 2 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v8i2.11076

Abstract

This study aims to analyze donor satisfaction with the Infak.in donation platform. On the digital platform owned by LAZNAS LMI, identify the most superior service aspects and determine the areas that need to be evaluated for future platform development. The research method uses a quantitative approach, with primary data collected via an online questionnaire distributed to Infak.in donors. From a total of 2,500 donor records, a sample of 65 respondents was selected using the Slovin formula, with a confidence level of 88%. Data analysis techniques used include Customer Effort Score (CES), Customer Satisfaction Index (CSI), Net Promoter Score (NPS), and Top Box Analysis. The results showed that Infak.In's CES score was 3.4, which is in the intermediate category, indicating that there are still minor obstacles to the platform's ease of use. The CSI score reached 89%, which is in the very satisfied category, indicating that, in general, Infak.in's services have met donor expectations. Meanwhile, the NPS score of 42% falls into the 'great' category, indicating strong donor loyalty and a strong willingness to recommend the platform to others. The services most appreciated by donors are distribution reports and e-receipts, while the most popular programs are humanitarian and Palestinian programs. This study recommends improving ease of use, optimizing notifications, and expanding the platform's functionality.
Co-Authors Ali Hamdan Ali Hamdan