Kus Daru Widayati
Administrasi Bisnis, Fakultas Ekonomi dan Bisnis, Universitas Bina Sarana Informatika

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Kompensasi Terhadap Kinerja Guru Pada Sekolah Dasar Negeri Jatiwaringin X Bekasi Kus Daru Widayati
Widya Cipta - Jurnal Sekretari dan Manajemen Vol 3, No 1 (2019): Maret 2019
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (282.112 KB) | DOI: 10.31294/widyacipta.v3i1.5058

Abstract

Compensation is one of the important aspect at the company, because it will increase the employees's motivation during their working time. The employee who get compention will  feels like their ability was recognised and appreciated by the company, with the result that makes them more hsrd working. The aim of this research was to identify  the effect of compentation toward performance of the teachers at the Sekolah Dasar Negeri Jatiwaringin X Bekasi. This research used description quantitative with questioner instrument 30 respondents. The sampling technique that used was saturated sampling. There are several techniques that used on this research, such as coefficient correlation test, coefficient determination test, and regression, all od the datas were analyzed by SPSS version 21. The result showed a positive effect between compentation and teacher's performance. The bound of compentation and teacher's performance got R= 0,493 as its result, it could be classified as the strong category. While, the effect of compentation toward teacher's performance was KD=0,493 equal with 49,3%, and the regression was Y=15,697 + 0,592x, the b value was 0,592 which is indicated that the increasing 1 point of work compentation will  increase 0,592 point of teacher's 
Analisis Kepuasan Pelanggan Pada Cafe Kota Cinema Mall, Bekasi Kartika Yuliantari; Kus Daru Widayati
Widya Cipta - Jurnal Sekretari dan Manajemen Vol 3, No 2 (2019): September 2019
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (471.97 KB) | DOI: 10.31294/widyacipta.v3i2.6430

Abstract

Abstract  - Banyak cara yang  pengusaha lakukan agar usahanya tidak kalah bersaing dengan peluang usaha lainnya, sehingga masih bisa bertahan bahkan berkembang ditengah persaingan pasar yang semakin ramai Cafe di Kota Cinema Mall, Bekasi merupakan perusahaan yang bergerak di bidang jasa, Pelayanan kepada pelanggan merupakan hal yang penting dan harus diutamakan karena pelanggan menginginkan pelayanan yang dapat memuaskannya. permasalahan yang akan dibahas dan diteliti adalah analisis tingkat kepuasan pelanggan di Café dalam  memilih produk pada saat menonton film di Kota Cinema Mall, Bekasi. Metode pengumpulan data yang digunakan dalam penelitian ini adalah metode Kualitatif dengan melakukan metode observasi, metode wawancara dan metode studi pustaka. Metode analisisnya berupa analisis kualitatif deskriptif. Analisis kepuasan pelanggan berdasarkan bauran pemasaran yang diteliti penulis berdasarkan produk, harga, saluran distribusi, promosi, bukti fisik, proses dan orang yaitu pelanggan menyatakan puas terhadap kebab yang sisajikan di Cafe di Kota Cinema Mall, Bekasi.