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Telaah Kritis Berbagai Risiko SDM Dalam Mempertahankan Kelangsungan Perusahaan kuliman kuliman
Adzkiya : Jurnal Hukum dan Ekonomi Syariah Vol 8 No 1 (2020): Adzkiya: Jurnal Hukum dan Ekonomi Syariah
Publisher : Fakultas Ekonomi dan Bisnis Islam Institut Agama Islam Negeri Meto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32332/adzkiya.v8i1.2181

Abstract

Human resource are very desicive resource for other resources and can be ascertained when human resources do not exist so there will be no componey moreover theris nothing to produce. Human resourcesare very unique and different from teh other resources. Accordingly to this way so all the company trought their management should give great attention so that what is the goal can be achieved. On the other hand in this achievment management in ofen faced with variousuncertain or is possibilities. On of the risks that must be a majorconcern is related to the risk of human resources. After reviewing, in this paper thera are a least seven tyoes of risk from human resources, namely, the risk of workplace accidents, teh risk of disability, illness, strikes, riots, death and dismissal. Furthemore, from the various risks, the management should be able to make good and right decisions in overcoming these various risks, so that good and appropriarte countermeasures, the company avoid the loss and sustainability of the company can be guarenteed in the future.
Telaah Kritis Berbagai Risiko SDM Dalam Mempertahankan Kelangsungan Perusahaan kuliman kuliman
Adzkiya : Jurnal Hukum dan Ekonomi Syariah Vol 8 No 1 (2020): Adzkiya: Jurnal Hukum dan Ekonomi Syariah
Publisher : Fakultas Ekonomi dan Bisnis Islam Institut Agama Islam Negeri Meto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32332/adzkiya.v8i1.2181

Abstract

Human resource are very desicive resource for other resources and can be ascertained when human resources do not exist so there will be no componey moreover theris nothing to produce. Human resourcesare very unique and different from teh other resources. Accordingly to this way so all the company trought their management should give great attention so that what is the goal can be achieved. On the other hand in this achievment management in ofen faced with variousuncertain or is possibilities. On of the risks that must be a majorconcern is related to the risk of human resources. After reviewing, in this paper thera are a least seven tyoes of risk from human resources, namely, the risk of workplace accidents, teh risk of disability, illness, strikes, riots, death and dismissal. Furthemore, from the various risks, the management should be able to make good and right decisions in overcoming these various risks, so that good and appropriarte countermeasures, the company avoid the loss and sustainability of the company can be guarenteed in the future.
Analysis of The Effect of Service Quality on Public Satisfaction with Motor Vehicle Testing Services at The Bukittinggi City Transportation Department Asnil Asnil; Sabri Sabri; Kuliman Kuliman; Anne Putri
International Journal of Management Research and Economics Vol. 4 No. 2 (2026): Mei : International Journal of Management Research and Economics
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/ijmre-itb.v4i2.4787

Abstract

This study investigates the effect of service quality on community satisfaction in motor vehicle testing services at the Department of Transportation of Bukittinggi City. Despite the increasing demand for public services, empirical evidence on how multidimensional service quality influences user satisfaction in the context of mandatory vehicle testing remains limited, particularly in local government settings. This research addresses this gap by employing a quantitative explanatory design, conceptualizing service quality through five dimensions: tangible, reliability, responsiveness, assurance, and empathy. Data were collected from 100 service users using a structured and validated questionnaire and analyzed through multiple linear regression. The findings reveal that all dimensions of service quality have a positive and statistically significant effect on community satisfaction, both partially and simultaneously. The model explains 76.8% of the variance in community satisfaction (R² = 0.768), indicating strong explanatory power. Among the dimensions, responsiveness emerges as the most influential factor, highlighting the critical role of prompt and adaptive service delivery in shaping user perceptions. This study contributes to the public service literature by providing empirical evidence on the relative importance of service quality dimensions in a regulatory service context. Practically, the findings suggest that improving responsiveness and reliability should be prioritized to enhance service effectiveness and sustain public trust.