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Journal : International Conference on Engineering and Technology Development (ICETD)

Implementation of Customer Relationship Management (CRM) to Automate Logging Track Record Students And Alumni Robby Yuli Endra; Fenti Ariani; Septiany Dian Puspita; Ade Kurniawan
International Conference on Engineering and Technology Development (ICETD) 2014: 3rd ICETD 2014
Publisher : Bandar Lampung University (UBL)

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Abstract

Biro Pembinaan Kemahasiswaan dan Hubungan Alumni (BPKHA) Bandar Lampung University has one of the tasks for the alumnus record, but the way that used by BPKHA UBL still manually so that the alumnus data that are collected, it has not been gathered maximally. Therefore, the researchers examined the problem by tracking the footsteps of alumni studies or surveys of graduates have been made one of college accreditation requirements by using Customer Relationship Management (CRM ), because such methods focus on how to attract the alumnus so that they always fill up the alumnus form and register themselves in detail . Tracer Study becomes increasingly important role as it can provide important information for the development of higher education . Additionally tracer study acts as a tool to evaluate the relevance between higher education and the world of work, it can provide useful input for lecturer and administrator to improved performance, as well as give feedback to parents in monitoring their children's education ( Schomburg, 2006 ). From the analysis and the design that have been successfully fabricated, The Software of Information System of Students and Alumnus Record Traces Based Customer Relationship Management (CRM) for Automation. Data Collection, with the stages of planning , analysis, design, implementation and testing. The system is constructed to provide information to the University and alumnus as well as students either acquire phase, enhance, and retain with different features are tailored to the results of the analysis.
E-Archive : Digital Storage Media Arnes Yuli Vandika; Ade Kurniawan; Ari Kurniawan Saputra
International Conference on Engineering and Technology Development (ICETD) 2014: 3rd ICETD 2014
Publisher : Bandar Lampung University (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (659.038 KB)

Abstract

In the digital age that is increasingly sophisticated, that have an impact on all aspects of our daily lives, one of them is on the filing system on the experience the more effective and efficient, which previously used the closet as storage media, we can now utilize electronics as the storage media archives. Application of the method of filing electronically in an institution is required to support the activities of archiving that achieved effectiveness and efficiency in the management, as well as being able to secure the archives that have important information or value for its users. In the implementation of an electronic archive, type of media used all kinds such as E-mail, DVD 's, microfilm and other electronic media. To support the activities of the application required a good infrastructure and facilities for monitoring and maintenance so that the planned goals are achieved. It also needed a system that is appropriate for the application that is executed is supported by personnel competent in the field of archiving, as well as having the skills and capabilities that support the implementation of electronic filing.