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IMPLEMENTASI PENGELOLAAN ADMINISTRASI PERSONALIA PADA PT. GANDA PRABU NUSANTARA PEKANBARU Susiyanti Meilina
Ensiklopedia Social Review Vol 2, No 3 (2020): Volume 2 No 3 Oktober 2020
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/esr.v2i3.563

Abstract

Implementation of personnel administration at PT. Ganda Prabu Nusantara begins with the process of human resource planning, the activities carried out to determine the human resource needs of a company. The purpose of this research is to: 1) find out how the implementation of personnel administration management at PT.Ganda Prabu Nusantara; 2) find out what are the obstacles encountered in the implementation of personnel administration management at PT. Ganda Prabu Nusantara; 3) find out what are the efforts made to overcome obstacles in the implementation of personnel administration management at PT. Ganda Prabu Nusantara Pekanbaru. This type of research is a qualitative study using descriptive methods, namely research that tries to describe, tell, and interpret a phenomenon that occurs at the present time. . The selection of informants in this study was chosen by incidental sampling, namely sampling by taking individuals who can be reached or met .. The type of data is primary data and secondary data collected through interviews, observation, and library research. The analysis technique used is qualitative analysis. The results of this study indicate that: the implementation of personnel administration management at PT. Ganda Prabu Nusantara Pekanbaru that the planning was carried out by the chief director and his senior staff in order to obtain a mature plan regarding the programs of PT. Ganda Prabu Nusantara going forward. The conclusion is the implementation of personnel administration management at PT. Ganda Prabu Nusantara is that in recruiting employees requires a workforce planning process, because there are no mistakes in recruiting employees in recruitment. The method used by PT. Ganda Prabu Nusantara is the open and closed method. In recruiting PT. Ganda Prabu Nusantara employees have certain criteria that must be possessed by prospective employees, although there are obstacles but there are efforts to overcome them. Suggestions: expected by the leadership of PT. Ganda Prabu Nusantara in carrying out personnel administration must be increased again in order to experience maximum performance improvement; there are trainings and there are adequate incentives for employees based on policies from the leadership.
PERANAN PIMPINAN DALAM MENINGKATKAN PELAYANAN PADA CV. ANUGERAH NIAGA DI KOTA PADANG Susiyanti Meilina
Ensiklopedia Social Review Vol 2, No 1 (2020): Volume 2 No 1 Februari 2020
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/esr.v2i1.435

Abstract

Customer satisfaction or dissatisfaction is determined, among others, by a service that is desired by customers. Quality assurance is a top priority for Honda motorcycle dealers, who at this time in particular are used as a benchmark for the competitive advantage of Honda motorcycle dealers. In providing satisfaction services to customers CV. Anugerah Niaga gives more priority to other Honda motorcycle dealers. The purpose of this study is to find out: 1) the role of the leader in improving customer service such as Honda motorcycles; 2) constraints faced by the leadership in improving motorcycle customer service; 3) efforts made by the leadership in improving customer service for Honda motorcycles on the CV. Anugerah Niaga in the City of Padang. This type of research is qualitative research using descriptive methods, namely the problem solving procedure investigated by describing or describing the condition of the subject or object of research of a customer or recipient of service and society at present based on facts that are visible and as they are. The selection of informants in this study was selected by incidental sampling which is sampling by taking individuals who can be reached or encountered .. The data types are primary data and secondary data collected through interviews, observation, and library research. The analysis technique used is qualitative analysis. The results of this study indicate that: activities carried out by the leadership of CV. Angerah Niaga not only makes sales, but also serves motorcycle service. To service service services, there is a need for service quality standards provided by the company so as to provide even satisfaction for all consumers. In an effort to improve service quality standards, the leadership conducted a series of training and development. The conclusion that can be taken is the service in the sale of Honda motorbikes by the leadership of CV, Anugerah Niaga able to protect consumers by convincing consumers even though there are still obstacles faced and efforts to overcome these obstacles. Suggestions are to make selling procedures more convenient; sales conditions are somewhat relaxed; the best service procedures for consumers; and maintain achievement by increasing employee and consumer loyalty.
DAMPAK SOSIAL EKONOMI PEMBANGUNAN DI KAWASAN SERIBU RUMAH GADANG BAGI MASYARAKAT NAGARI KOTO BARU KABUPATEN SOLOK SELATAN Susiyanti Meilina; Roni Russandi
Ensiklopedia of Journal Vol 3, No 2 (2021): Vol 3 No 2 Edisi 1 Januari 2021
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (114.688 KB) | DOI: 10.33559/eoj.v3i2.599

Abstract

Sungai Pagu, South Solok Regency, became a world cultural heritage to the Organization. The cultural heritage in the area of a thousand rumah gadang is a symbol of tourism in the South Solok area, according to the Acting Regent of South Solok, Drs. H. Abdul Rahman, S.H., M.H. This uniqueness must be used as best as possible to improve the community's economy, and it must be used as best as possible to generate Regional Original Income (PAD) for the region and increase the community's economy while reducing unemployment and creating job opportunities. The objectives of this study are: 1) To determine the socio-economic impact of development in the area of a thousand rumah gadang for the Nagari Koto Baru community, South Solok Regency; 2) To find out what are the inhibiting factors in the socio-economic development in the area of a thousand rumah gadang for the Nagari Koto Baru community, South Solok Regency; 3) To find out what are the efforts made to overcome the socio-economic constraints of development in the area of a thousand rumah gadang for the Nagari Koto Baru community, South Solok Regency. This type of research is qualitative research. "Qualitative research is research that produces descriptive data in the form of written or spoken words from people or observed behavior." Selection of informants in this study were key informants. ; namely those who really understand the socio-economic impact of the development of the area of a thousand rumah gadang for the people of Nagari Koto Baru, South Solok Regency, who are the key informants of this research are: community leaders, community. Meanwhile, non-key informants: namely people who are considered to know the problem, namely some tourism office employees. The types of data are primary data and secondary data collected through interviews, observation and library research. The analysis technique used is qualitative analysis. The results of this study indicate that: the utilization of the rumah gadang is one of the efforts to preserve and protect the house from destruction. Not only get benefits from an economic and social perspective, the use of the rumah gadang as lodging is also an effort to protect and preserve it. However, in the development of the rumah gadang as an inn, the owner and local government should not remove the information content and its original form. The conclusion that can be drawn is the uniqueness of the rumah gadang which is located close to each other in one area in the Saribu Rumah Gadang area is one of the most favored by tourists when visiting South Solok Regency, West Sumatra. The tourist destination of Rumah Gadang Panjang in Abai, South Solok Regency, West Sumatra was nominated for the 2018 Anugerah Pesona Indonesia (API) category of the 10 most popular historical sites in Indonesia. The Saribu Rumah Gadang area has been included in the tourism development area in the district which was expanded in 2004 from Solok district. It has been included in the South Solok RTRW. The potential for cultural tourism is currently being developed and promoted by the local government together with tourism observers and actors. Suggestions include the development of tourism infrastructure and supporting facilities for tourists by involving cross-sectoral roles in the area, this can be improved through several activities, namely (1) providing an understanding of tourism development regulations; (2) increased involvement of community participation (3) involvement of tourism business actors; (4) Planning a concept.