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All Journal Jurnal English Education: Jurnal Tadris Bahasa Inggris English Language and Literature International Conference (ELLiC) Proceedings
Anisa Putri Cahyani
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Arts Humanities Education Languange, Linguistic, Communication & Media Social Sciences

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Challenges of Teaching and Learning English for Airlines Staff Candidates: A Study from a Training Center Cahyani, Anisa Putri; K., Joko N.; Sumardi, Sumardi
English Language and Literature International Conference (ELLiC) Proceedings Vol 2 (2018): 2nd ELLiC Proceedings: Education 4.0: Trends and Future Perspectives in English Educa
Publisher : Universitas Muhammadiyah Semarang

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Abstract

The growth of airlines industry in Indonesia triggers training centers to develop their courses; one of them is their English class. This study looks closer into an EOP course in an Indonesian training center, and reveals some challenges of teaching and learning English for Airlines Staff Candidates. Data are collected through some interviews with teachers and students, also document studies focusing on teaching materials, class activity, and final scoring within a training batch. Both teachers and students have issues which related one another hindering the objectives of teaching and learning that strongly impact the course output. The findings can support teaching evaluation, material development, ideas in teaching methodologies, and need analysis in aviation training.
Challenges of Teaching and Learning English for Airlines Staff Candidates: A Study from a Training Center Anisa Putri Cahyani; Joko N. K.; Sumardi Sumardi
English Language and Literature International Conference (ELLiC) Proceedings Vol 2 (2018): 2nd ELLiC Proceedings: 'Education 4.0: Trends and Future Perspectives in English Educa
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (957.09 KB)

Abstract

The growth of airlines industry in Indonesia triggers training centers to develop their courses; one of them is their English class. This study looks closer into an EOP course in an Indonesian training center, and reveals some challenges of teaching and learning English for Airlines Staff Candidates. Data are collected through some interviews with teachers and students, also document studies focusing on teaching materials, class activity, and final scoring within a training batch. Both teachers and students have issues which related one another hindering the objectives of teaching and learning that strongly impact the course output. The findings can support teaching evaluation, material development, ideas in teaching methodologies, and need analysis in aviation training.
English Communication Problems and Needs from Social Engagement Perspective as Experienced by Airport Passenger-Handlers Cahyani, Anisa Putri; Drajati, Nur Arifah
English Education: Jurnal Tadris Bahasa Inggris Vol 10 No 2 (2017): English Education: Jurnal Tadris Bahasa Inggris
Publisher : Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/ee-jtbi.v10i2.1744

Abstract

Airport and airlines service demand qualified employees to have proficient English communication skill to support smooth flow of airport and flights operation, primarily the workers involved in passenger-handling. English for Specific Purpose (ESP) course which fulfills the target needs could help such situation. This small scale study presents stakeholders’ comments about the staffs’ English communication ability and needs in the work setting (data collected through semi-structured interview) and problem of English communication encountered by the currently working staffs (through open-ended questionnaires as preliminary data and extended group interview or discussion). This paper reflects the experience of the airport passenger-handlers in Indonesia regarding with their challenges in performing English oral communication in the workplace. Analyzed from the perspective of social engagement, the problems and needs found in this study are possible to be the basis for ESP material betterment in the related field.
Co-Authors Joko N. K. K., Joko N. Nur Arifah Drajati Nur Arifah Drajati Sumardi . Sumardi Sumardi