Sunardi Sunardi
Universitas Muhammadiyah Malang

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The JKN Participants’ Experience on the BPJS Service in Malang Indonesia Sunardi Sunardi; Faqih Ruhyanuddin
Jurnal Keperawatan Vol. 9 No. 2 (2018): JULI
Publisher : University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (444.786 KB) | DOI: 10.22219/jk.v9i2.5502

Abstract

The cost of health services at the felt by middle-down economic community still expensive makes them very difficult to achieve the welfare of health. The Government issued a policy Jaminan Kesehatan Nasional (JKN) held through the mechanism of social health insurance that is compulsory (mandatory). Research methods used in this research is descriptive-qualitative design in depth-interviews. This research was conducted in Primary Clinic of Malang Dinoyo  and Griya Melati Diagnostic Malang with 10 participants who have become participants Purposive Sampling techniques through JKN. Data analysis techniques using data analysis techniques Colaizzi. The results of the interviews conducted on participants is diidentifikasinya 6 themes, namely 1) problems in the service of JKN; 2) Excess JKN within health services; 3) Service to use JKN got equal treatment; 4) Program JKN only bear the costs of the treatment in part only; 5) expectations to JKN; 6) Transition Askes became member of the BPJS. The experience of the participants against BPJS majority is very helpful in the Ministry of health. There are some participants who are not satisfied will the performance of the Basic program and hope the BPJS would be even better in providing health services. Based on these studies are recommended for the Government to be proactive in supervising and evaluating the course of program BPJS.
Patient Satisfaction Level at the Outpatient in University of Muhammadiyah Malang Hospital Faqih Ruhyanudin; Miftachul Zanah; Sunardi Sunardi; Zahid Fikri
Jurnal Keperawatan Vol. 13 No. 1 (2022): January
Publisher : University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (335.827 KB) | DOI: 10.22219/jk.v13i1.19534

Abstract

Introduction: The hospital is one of the health care facilities expected to provide appropriate health services and information for patients and the broader community. Patient satisfaction is one of the essential things for health care providers as a measuring tool to evaluate service quality. Satisfaction can increase the number of visits that impact increasing sources of income for hospitals and, at the same time, realize a healthy and prosperous society. Objectives: The purpose of this study was to identify patient satisfaction in the outpatient installation of the Muhammadiyah Malang University Hospital in indicators of conformity with expectations, ease of obtaining services, and willingness to recommend. Methods: The design of this research is descriptive observational. The sample in this study were patients who visited the outpatient installation of the University of Muhammadiyah Malang Hospital in November 2020; as many as 136 respondents were selected by accidental sampling. Data collection with a patient satisfaction questionnaire. Data analysis with descriptive analysis and presented in the frequency distribution. Results: The results showed that as many as 68.4% of respondents stated that the service was as expected, 52.2% were easy to access services, 50.7% were willing to recommend to other parties, and 54.4% said they were satisfied. Conclusions: Patient satisfaction with the University of Muhammadiyah Malang Hospital in several indicators is relatively high, but it needs improvement in several respects. Nurses, doctors, and other human resources need to maintain good service delivery by providing appropriate, fast, always smiling, and friendly service to patients.
Nurses' Experiences Confirmed Positive Covid-19: Qualitative Study Faqih Ruhyanudin; Sunardi Sunardi; Hafidz Shofi Fuad Efendi; Nadila Rosi Azalia
Media Keperawatan Indonesia Vol 5, No 1 (2022)
Publisher : Universitas Muhammadiyah Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (20.147 KB) | DOI: 10.26714/mki.5.1.2022.1-13

Abstract

Coronavirus Disease 2019 (Covid-19) has become a global pandemic worldwide, and the number of incidents increases every day. Nurses who provide care services in contact with patients are a vulnerable group with a high risk of transmission, so it is not uncommon for nurses to feel anxious and afraid to provide patients. This study describes the experiences of nurses who were confirmed COVID-19, including the origin of the exposure, clinical manifestations, the healing efforts made, and their psychological and spiritual experiences. The research design used was qualitative with a phenomenological approach to clinical nurses who had been confirmed positive for COVID-19 and at the time of the study had been declared cured—collecting data using semi-structured in-depth interviews with participants selected by purposive and snowball sampling techniques. This study reached saturation in the sixth participant—data analysis with Colaizzi Measures. The study identified six themes: 1) Lack of courage to report symptoms and carry out examinations, 2) Exposure to COVID-19 at their work, 3) Mild symptoms of Covid-19, 4) The most severe problem it felt was the psychological, 5) Efforts to heal with medication, 6) Support from workplace institutions and colleagues, 7) Religious, spiritual efforts, and 8) The sequelae after being healed. The negative stigma in the community towards covid survivors causes them to hide their illness so that the hospital and the surrounding community don't know about it. When confirmed COVID-19, the participants were in the mild category due to their young age and received the second vaccine. Although the symptoms are mild, they feel a psychological burden in fear and anxiety if their condition worsens. Efforts for healing use a medical approach with medication, recreational, psychological support, herbal treatment, and spiritual support in worship and prayer.
The influence of personality and leadership formation program (P2KK) on soft skills of students of the Faculty of Health Sciences (FIKES) University of Muhammadiyah Malang Sunardi Sunardi; Faqih Ruhyanudin; Nadia
Jurnal Keperawatan Vol. 13 No. 2 (2022): July
Publisher : University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jk.v13i2.19323

Abstract

Backgrounds: Character education is currently one of the solutions to overcome moral decline. From a psychological point of view, a character describes several potentials. Objectives: This study aims to determine the effect of P2KK on the soft skills of students at the University of Muhammadiyah Malang. Methods: The research design used was a pre-experimental group pre-posttest design. Sampling in this study used non-probability sampling with a quota sampling technique. The samples used were 100 students of the University of Muhammadiyah Malang class of 2018 who took part in P2KK batches 24 and 25. Data collection used the LEQ (Life Effectiveness Questionnaire) questionnaire with data analysis using the Wilcoxon test. Results: Soft skills of University of Muhammadiyah Malang students before participating in P2KK 72% had a medium category with an average value of 140, and soft skills after P2KK 76% had a medium category with an average value of 15. Based on the results of data analysis using the Wilcoxon test, significant results were obtained (p =0.00), meaning there are differences in soft skills before and after P2KK. Conclusion: There is an effect of P2KK on the soft skills of students at the University of Muhammadiyah Malang with an experiential learning approach that can improve soft skills. The most significant influence is on the attribute of controlling emotions. The UPT recommends it. P2KK to find out and evaluate the soft skill character of P2KK participants so that the training can specifically improve the soft skills that are lacking.