Dwi Handayani
Fakultas Hukum Universitas Muslim Indonesia

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Problematika Hukum dan Alternatif Penyelesaiannya Bagi Konsumen Pengguna Jasa Aplikasi Gojek dan Grabcar sebagai Angkutan Berbasis On Line Dwi Handayani; Muhammad Ilyas
ADHAPER: Jurnal Hukum Acara Perdata Vol 4, No 2 (2018): Juli – Desember 2018
Publisher : Departemen Hukum Perdata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36913/jhaper.v4i2.80

Abstract

Various legal issues that have surfaced to date cannot be separated from the development of information technology that has mastered the world map. People as consumers really need fast and cheap transportation services to transport people or goods to meet their daily needs. The presence of the Gojek and GrabCar application services is one of the solutions needed by the community at this time, but there is no legal umbrella that regulates people’s transportation services for motorbikes or motorbikes and the transportation of people or passengers to Gocar or Grabcar in private cars, causing various legal issues in its application. Legal issues that arise, are forms of legal protection for consumer users and dispute resolution due to default by one of the parties. The research method is empirical research by processing primary and secondary data, which are then analyzed qualitatively. Conclusions on the results of the discussion: a form of legal protection for consumers and drivers in the form of compensation or assistance in the amount of five to 10 million rupiahs for guaranteed protection for hospital fees and in the event of accidents and life insurance guarantees from AXA Group. The procedure for resolving a default by a Gojek-GrabCar application provider as a result of private law or civil relations is that the application service user as a party to the agreement can choose to take legal action (litigation) or peace/mediation/conciliation (non-litigation).
Implementasi Peraturan Tentang Merek Di Kelurahan Sambung Jawa Makassar Dwi Handayani
Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) Vol 2, No 2 (2019): Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS)
Publisher : University of Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (312.023 KB) | DOI: 10.33474/jipemas.v2i2.4459

Abstract

Makassar community is divided into sub-district,  urban village, hamlet, and neighborhood unit with all its issues. One of the problems is in the Sambung Jawa, Mamajang Sub-district where there is still lack of interest and awareness to understand the importance of knowledge about the rights and obligations of a trading business (legal entity). On the other hand, there are some people who have succeeded, but are more concerned with pursuing profits to meet their needs than caring about legal issues. The solution to these problems is providing legal assistance and socialization regarding the establishment of a business entity (formerly home industry) carried out in the communities of RW 6, 7, 8, and 9 who have business activities in clothing, crafts and food industry as UMK (Micro and Small Enterprises) entrepreneurs, procedures and terms of submission of brands, as well as providing information about brand rights.The aim of this activity is to increase legal awareness and provide legal protection by continuous (periodically) mentoring both during service and afterwards. The method that used are direct meeting with servants and local officials / community leaders and discussions with partners as well as with women's organizations which resulted in an agreement that counseling and assistance will be provided by the servant. The results of the implementation of community service provide a positive value for UMK entrepreneurs with very satisfying indicators of success. Public information about brand rights was received enthusiastically by the community and provided a great motivation to increase industrial business skills so that the turnover can increase even more.