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All Journal Al-Ulum: Jurnal Pendidikan Islam Al-Ulum: Jurnal Pendidikan Islam
Mustika Adriana
Universitas Islam Negeri Sumatera Utara
Religion Education Languange, Linguistic, Communication & Media Other

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Konsep Mutu Penjaminan dan Mutu Pelayanan Pendidikan Islam Mustika Adriana
Al-Ulum: Jurnal Pendidikan Islam Vol 2, No 3 (2021)
Publisher : Al-Ulum: Jurnal Pendidikan Islam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56114/al-ulum.v2i3.170

Abstract

This journal aims to provide an explanation of the concept of quality assurance and service quality in the field of education. Educational institutions must be able to carry out quality mechanisms properly so that these institutions can provide quality as expected and always strive to improve the quality that has been achieved. Quality is determined by two factors, namely the fulfillment of predetermined specifications and the fulfillment of the expected specifications in accordance with the needs and needs of previous customers. Among them are quality in reality and quality in perception.
Konsep Mutu Penjaminan dan Mutu Pelayanan Pendidikan Islam Mustika Adriana
Al-Ulum: Jurnal Pendidikan Islam Vol 2, No 3 (2021)
Publisher : Yayasan Rahmat Islamiyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (126.976 KB) | DOI: 10.56114/al-ulum.v2i3.170

Abstract

This journal aims to provide an explanation of the concept of quality assurance and service quality in the field of education. Educational institutions must be able to carry out quality mechanisms properly so that these institutions can provide quality as expected and always strive to improve the quality that has been achieved. Quality is determined by two factors, namely the fulfillment of predetermined specifications and the fulfillment of the expected specifications in accordance with the needs and needs of previous customers. Among them are quality in reality and quality in perception.
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