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All Journal J-MAS (Jurnal Manajemen dan Sains) JURAKUNMAN (JURNAL AKUNTANSI DAN MANAJEMEN) JASF (Journal of Accounting and Strategic Finance) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Ilmiah Accusi Proceeding National Conference Business, Management, and Accounting (NCBMA) Jurnal Ilmiah Accusi Jurnal Ilmiah Accusi
Adat Muli Peranginangin
Sekolah Tinggi Ilmu Ekonomi Surya Nusantara
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences Other

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The Effect of Service Quality and Facilities on Purchasing Decisions at UD. Bintang Petani Jaya in Pematangsiantar Risma Munthe; Adat Muli Peranginangin
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 4, No 2 (2021): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v4i2.1951

Abstract

This research is based on a casual relationship that is causal in nature, there are independent variables (variables that influence), dependent variables (variables that are affected) and mediating variables (variables that affect the relationship between the independent variable and the independent variable. Based on the results, it can be seen that the coefficient of determination (adjusted R2) is 0.403. This value means that the effect of the independent variable (service quality and facilities) on the dependent variable (purchase decision) is 40.3% while the remaining 59.7% is influenced by the other purchasing decision factors that are not examined. Based on the results of the F test, it is known that the significant level value obtained is 0,000 and it is smaller than the significant standard at the level of trust 5% or 0.05 and the comparison between F count and F table, where F counts are 15,507 is greater than F table which is 2,922, so it can be It is concluded that Ha is accepted or the quality of services and facilities has a significant effect on purchasing decisions.
Co-Authors Albert Owen Albert Owen Albert Owen Anggi Stella Manurung Berkat Firman Lase Depari, Genesis Sembiring Evin Krismawati Felix Emmanuel Genesis Sembiring Depari Genesis Sembiring Depari Irvan Malau Juneida, Cantika Lase, Berkat Firman Luis Jonatan Luis Jonatan Luis Jonatan Marintan Saragih Melida Wati Sianturi Risma Munthe Viki Padansa Panjaitan Winnie Lauren Winnie Lauren Winnie Lauren