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All Journal Jurnal Manajemen Indonesia Konfrontasi: Jurnal Kultural, Ekonomi dan Perubahan Sosial
Nabilah Ramadhan
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Humanities Economics, Econometrics & Finance Social Sciences

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PENGARUH EMPLOYEE ENGAGEMENT TERHADAP KINERJA KARYAWAN DI HUMAN CAPITAL CENTER PT. TELEKOMUNIKASI INDONESIA, TBK Nabilah Ramadhan; Jafar Sembiring
Jurnal Manajemen Indonesia Vol 14 No 1 (2014)
Publisher : Fakultas Ekonomi dan Bisnis, Telkom University.

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1618.665 KB) | DOI: 10.25124/jmi.v14i1.351

Abstract

Employee engagement telah menjadi salah satu issue dalam kajian manajemen sumber daya manusia, karena memberikan banyak manfaat bagi perusahaan. Tidak hanya membuat karyawan memiliki loyalitas yang tinggi, employee engagement juga membuat karyawan memberikan kontribusi lebih bagi perusahaan melalui peningkatan kinerja. Tujuan utama penelitian ini adalah untuk mengetahui bagaimana tingkat employee engagement dari kinerja karyawan yang terjadi, serta untuk mengetahui pengaruh employee engagement terhadap kinerja karyawan di HCC Telkom. Penelitian ini menggunakan metode deskriptif dan analsis jalur (path analysis). Teknik sampling yang digunakan adalah sensus/total sampling dengan keseluruhan sample berjumlah 74 orang karyawan HCC Telkom. Hasil penelitian menunjukkan bahwa employee engagement berpengaruh signifikan terhadap kinerja karyawan dengan total pengaruh 76.6%
Employee Performance Improvement: Compensation and Motivation Sequences Restu Dwiliansyah; Danya Pamela; Tri Rizky Ardianti; Dadan Hendana; Nabilah Ramadhan
Konfrontasi: Jurnal Kultural, Ekonomi dan Perubahan Sosial Vol 11 No 1 (2024): Konfrontasi, March
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/konfrontasi2.v11i1.295

Abstract

Human Resource Management in Indonesian company is currently under intense scrutiny from various parties. How well human resources are managed will determine the success of the organization in the future. Human resource management will be a very important part of the task of organizational management. PT Adimas Cipta Karya Pratama is one of Telkom's partners, which is engaged in the construction and maintenance of network infrastructure and expected to encourage the growth of broadband access networks in the Greater Bandung area. In addition to the installation of broadband access networks, other services provided are Network Terminal Equipment (NTE), as well as Operations and Maintenance Management Services (O&M - Operation & Maintenance). PT. Adimas Cipta Karya Pratama is required to be able resolving problems related to customer complaints properly, one of them are provide assurance technician that analyze and resolve problem. The higher the level of interruption resolution, the better performance. In the last year, there was a decrease in the realization of performance assurance technician, many factors caused this, but the biggest indication was low motivation and compensation. This research aim to investigate the effect of compensation and motivation to technical assurance performace, using quantitative method and multiple regression as method for hypothesis testing, result shown from 82 respondents taken that simultaneously compensation and motivation have a positive and significant effect on employee performance by 70,2%, but partially, compensation does not affect employee performance, and only motivation that have positive and significant effect on performance.
Co-Authors Dadan Hendana Danya Pamela Jafar Sembiring Restu Dwiliansyah Tri Rizky Ardianti