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Norilda Effendi
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Library & Information Science

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Persepsi Pemustaka Terhadap Layanan Perpustakaan di Perpustakaan Proklamator Bung Hatta Bukittingi Effendi, Norilda; Nelisa, Malta
Ilmu Informasi Perpustakaan dan Kearsipan Vol 1, No 1 (2012): Seri D
Publisher : Program Studi Informasi, Perpustakaan, dan Kearsipan , Jurusan Bahasa dan Sastra Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (603.484 KB) | DOI: 10.24036/1510-0934

Abstract

The purpose of this research are (1) describe  the users perception of the services which provided at Bung Hatta Proclamator’s Library, (2) describe the factors that influence visitor’s perception, in order to create a good perception of the librarian’s service at Bung Hatta Proclamator’s Library. The data were taken by using a Likert scale and conducted by using questionnaire and interviewing, so that the conclusions are correct. The sources of research data was taken from visitors who visit the library by spoken and written method. It was collected by informants as the original speakers. The result of the research is the perception about a good library service, so that the users are happy to come to the library. Keywords: perception; library services
Co-Authors Malta Nelisa