Dian Fajrina
MA. Lecturer, University of Syiah Kuala, Banda Aceh, Indonesia.

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Journal : Studies in English Language and Education

Cross-cultural communication challenges among pedicab drivers and vendors with foreign tourists in Aceh, Indonesia Fajrina, Dian; Wardana, Andri; Achmad, Diana; Adnin, Laily Nurul
Studies in English Language and Education Vol 11, No 3 (2024)
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/siele.v11i3.37180

Abstract

In the context of globalization, English plays a pivotal role, particularly in the tourism industry, where daily interactions with foreign visitors are common. This study investigates the motivations, challenges, and efforts of pedicab drivers and vendors when communicating with foreign tourists at the Tsunami Museum and Ulee Lheue Port in Banda Aceh, Indonesia. Utilizing a qualitative descriptive approach, data were gathered through interviews with eight respondents: four pedicab drivers and four vendors. This studys findings reveal that pedicab drivers and vendors have a complex use of English, reflecting their motivations, challenges, and efforts to improve their language skills. The respondents expressed a strong desire to engage with foreign tourists, promote their products, and conduct tours, often motivated by positive interactions. However, they faced significant challenges, such as word recall, understanding foreign accents, and unfamiliar vocabulary, often relying on basic English or Indonesian for communication. To address these issues, they are making efforts to enhance their English proficiency through interactions with tourists and peers, demonstrating a commitment to improving communication and better serving their customers. The study emphasizes the need for improved language support in the tourism sector and offers valuable insights for educators. It accentuates the importance of increasing students awareness of Englishs practical relevance, especially for those pursuing careers in tourism and other globalized fields.
How do Indonesian EFL students writing strategies and writing process differ from English L1 students? Fajrina, Dian; Everatt, John; Fletcher, Jo; Astall, Chris; Sadeghi, Amir
Studies in English Language and Education Vol 10, No 2 (2023)
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/siele.v10i2.28888

Abstract

This research aimed to investigate the writing strategies applied by English as a Foreign Language (EFL) students in Indonesia. It also investigated how the writing process undergone by Indonesian EFL students differs from students using English as their first language (L1). The writing strategies questionnaire from Petri and Czrl (2003) was used to find out the strategies used by the EFL students. In addition, the adult writing process model of Hayes (2012), which was constructed based on the writing process of English as first language students, was used as the framework to investigate the writing process applied by Indonesian students. The participants were 135 English Education department students from two Indonesian universities. Participants answers to the questions in the questionnaire over the three stages of writing (pre-writing, drafting, and revising) were analysed using a 5-point Likert scale. The result revealed that the participants applied writing strategies at a moderate level. They only frequently used 15 of the 38 strategies provided in the questionnaire at high frequency. The 15 strategies used at high frequencies described the participants writing process which indicated some differences from that of the writing process undergone by the English L1 students. The findings aim to inform theories of second/foreign language writing performance, as well as support the design of teaching writing courses in English Education majors in Indonesia. The data may also be useful for educators in other countries teaching English as a second or foreign language.